Knowledge: · Working knowledge of Microsoft Office software, EMR systems Medical and billing terminology and revenue cycle operations · Knowledge of healthcare or hospital office settings · Service excellence, and recruiting, training, leading and performance management of staff. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.