This role leads day‑to‑day security operations, conducts patrols, responds to alarms and emergencies, manages disturbances, provides customer service, supports after‑hours events, issues Criminal Trespass Notices, and trains and guides security personnel. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites.