Associates will report any door alarms, any unauthorized weapons in the building to management, respond to fire alarm including announcements, communicate with the security and maintenance department, usher guests to the closest exit in event of emergency, respond to weather announcements, and monitor the door during lost child codes. Associates will be asked to achieve monthly goals, upsell products, programs, and memberships, understand all memberships and membership specials to help the customer decide which membership fits them best.