RoadSafe Traffic SystemsNewInside Sales Representative RoadSafe Traffic SystemsInside Sales RepresentativeAustin, TXResponsibilities & ObjectivesPerform Inside Sales functions for assigned territory:Provide formal sales quotes with lead times to customers, based on commitments from Outside Sales, Branch Manager, or direct customer inquiries. Strengthen relationships with current customers through effective account management, focusing on the branch's "Top Twenty Customers."Encourage growth in existing accounts and pursue new customer acquisitions.
FedExNewRetail Customer Service Associate FedExRetail Customer Service AssociateBuda, TexasFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
HHSNewCulinary Director - Relocation Assistance Available HHSCulinary Director - Relocation Assistance AvailableGeorgetown, TXFounded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service.
New American FundingCash Management Specialist New American FundingCash Management SpecialistAustin, Texas$22–$27 / hourCollege Degree in Accounting, Finance or Business a plus; The ideal candidate would have hands-on work experience in mortgage accounting, cash posting, bank account reconciliation or banking (teller preferred) including:A working knowledge of consumer loans, Ability to review and accurately interpret information on a loan history statement, A working knowledge of loan payments and the parts of a loan payment, Posting cash to customer accounts, Reconciling high volume bank accounts, Addressing customer inquiries, and. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information.
Community Choice Financial Family of BrandsCustomer Service Representative (Bilingual) Community Choice Financial Family of BrandsCustomer Service Representative (Bilingual)ROUND ROCK, Texas
Travel + Leisure Co.NewFront Desk and Activities Associate - Club Wyndham Austin Resort Travel + Leisure Co.Front Desk and Activities Associate - Club Wyndham Austin ResortAustin, TexasIn coordination with the Activities Supervisor, you’ll also operate all activity-related areas such as the movie theater, fitness center, pool and cabana, banquet rooms, and tanning rooms. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
CNG Holdings IncAssistant Store Manager 30771 CNG Holdings IncAssistant Store Manager 30771Round Rock, TXHandle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer,and other cash handling requirements;may be responsible for bank deposits or bank pick-ups. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
Williamson County, TexasCustomer Service Representative: Property Tax Specialist I Williamson County, TexasCustomer Service Representative: Property Tax Specialist IGeorgetown, TXProcesses property tax transactions and general provides customer service • Resolves inquiries from the public regarding property tax matters • Prepares daily cash, credit card, and check deposits in compliance with cash handling processes and procedures • Prepares and issues tax certificates • Processes mail and walk-in motor vehicle registration renewals • Processes and prepares mail to scan to the remittance processor • Serves as a point of contact for mortgage companies requesting tax statements and prepares necessary information to be sent for further processing • Researches and processes returned mail including updating the Williamson Central Appraisal District of new information • Processes ownership changes and produces invoices when necessary • Maintains historical records using records retention guidelines • Takes phone calls during high call volume and for escalated issues • Assists with over sixty-five (65) and disability tax exemptions • Performs registration renewals during high customer traffic • Attends all meetings and training, as required • Performs special duties as assigned. Required Question Employer: Williamson County Address: Human Resources 100 Wilco Way, Suite HR101 Georgetown, Texas, 78626 Phone: 512-943-1533 Website: https://www.wilcotx.gov/469/Human-Resources.
Hampton Inn Home2 Suites Austin EastNewGuest Service Representative - FULL TIME Hampton Inn Home2 Suites Austin EastGuest Service Representative - FULL TIMEAustin, TX$18–$18 / hourRemain highly visible and readily available for guests, taking initiative to offer assistance or answer questions.• Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits.• ABOUT HAMPTON INN / HOME2 SUITES EAST AUSTINThe Hampton Inn / Home2 Suites East Austin, managed by Vista Host Management & Development Company, offers dual-brand hospitality in a vibrant part of Austin, Texas.
Paradies LagardereServer/Bartender - Departure Lounge Paradies LagardereServer/Bartender - Departure LoungeAustin, TXThe Server is responsible for delivering exceptional customer service by interacting with guests in a friendly and timely manner, using their complete knowledge of food and beverage menus to take orders, answer questions and make suggestions. All Paradies Lagardère positions, including the Server, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times.
CNG Holdings IncAssistant Store Manager 3016 CNG Holdings IncAssistant Store Manager 3016Elgin, TXHandle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer,and other cash handling requirements;may be responsible for bank deposits or bank pick-ups. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
Refuel MarketNewC-Store Assistant Manager Refuel MarketC-Store Assistant ManagerHutto, TXCompany Summary: Refuel Operating Company, LLC (“Refuel”) is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh. Expected to work the days and hours needed to meet business requirements, typically five days per week, including some weekends when the Store Manager is off.
Refuel MarketNewDeli Team Member Refuel MarketDeli Team MemberLeander, TXCompany Summary: Refuel Operating Company, LLC (“Refuel”) is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Job Summary: The Deli Team Member plays a key role in delivering exceptional customer service and maintaining a clean, safe, and inviting food service area.
FRONTIER BANK OF TEXASCommunity Banking Representative FRONTIER BANK OF TEXASCommunity Banking RepresentativeElgin, TXPerforms job functions in compliance with all Bank policies and federal, state, and local laws and regulations as applicable to the position, including, but not limited to BSA/AML (Bank Security Act/Anti-Money Laundering), OFAC (Office of Foreign Assets Control) and GLBA/privacy rules (Gramm-Leach-Bliley Act). Eager to learn and master how to sell our advanced Digital Banking solutions, including all our top-rated Treasury Management products, mobile, online, debit cards, credit cards, and related services.
Tailored BrandsNewSenior Customer Service Representative Tailored BrandsSenior Customer Service RepresentativeAustin, TXAssisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas, • Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements . Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Sprouts Farmers MarketNewSelf-Checkout Host Sprouts Farmers MarketSelf-Checkout HostKyle, TexasWith a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning team at Sprouts Farmers Market as a Self-Checkout Host!
CONSUELA LLCNewRetail Brand Specialist - Full Time CONSUELA LLCRetail Brand Specialist - Full TimeAustin, TXReturns and Exchanges: Processing customer returns and exchanges according to store policies, inspecting items for damage or wear, and providing appropriate solutions, such as issuing refunds, store credits, or exchanges. The Retail Brand Specialist is responsible for driving sales and delivering excellent customer service while serving all visitors to the retail store and demonstrating the "Make Today Ridiculously Awesome" philosophy.
CONSUELA LLCNewRetail Brand Specialist - Part Time CONSUELA LLCRetail Brand Specialist - Part TimeAustin, TXThe Retail Brand Specialist is responsible for driving sales and delivering excellent customer service while serving all visitors to the retail store and demonstrating the "Make Today Ridiculously Awesome" philosophy. Inventory Management: Assisting with inventory control by monitoring stock levels, identifying fast-selling or slow-moving items, and notifying management of any discrepancies or restocking needs.
HCA HealthcareFood Service Associate II PRN HCA HealthcareFood Service Associate II PRNRound Rock, TXAdditional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. This comprehensive medical center features the only hybrid operating room in the county, a 24-hour emergency department with a Level II trauma center, and leading-edge cardiac care through the Heart Hospital of Austin at St. David’s Round Rock.
JPMorgan Chase Bank, N.A.Part Time (30 Hours) Associate Banker, Capital Plaza Branch, Austin, TX Bilingual Spanish Required JPMorgan Chase Bank, N.A.Part Time (30 Hours) Associate Banker, Capital Plaza Branch, Austin, TX Bilingual Spanish RequiredAustin, TXPart timeCreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
JPMorgan Chase Bank, N.A.Part Time (30 Hours) Associate Banker, Hwy 71 and Serene Hills Branch, Lakeway, TX JPMorgan Chase Bank, N.A.Part Time (30 Hours) Associate Banker, Hwy 71 and Serene Hills Branch, Lakeway, TXLakeway, TXPart timeCreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
JPMorgan Chase Bank, N.A.Part Time Associate Banker Austin Central (30 Hours) JPMorgan Chase Bank, N.A.Part Time Associate Banker Austin Central (30 Hours)Austin, TXPart timeCreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
JPMorgan Chase Bank, N.A.Part Time (20 Hours) Associate Banker, Congress and Mary Branch, Austin, TX JPMorgan Chase Bank, N.A.Part Time (20 Hours) Associate Banker, Congress and Mary Branch, Austin, TXAustin, TXPart timeCreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
JPMorgan Chase Bank, N.A.Part Time Associate Banker Austin South (30 hours) JPMorgan Chase Bank, N.A.Part Time Associate Banker Austin South (30 hours)Austin, TXPart timeCreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Starbucks Corpshift supervisor - Store# 20458, RIVERSIDE & ARENA Starbucks Corpshift supervisor - Store# 20458, RIVERSIDE & ARENAAustin, TXCreates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
The Soccer FactoryNewRetail Sales Associate-San Marcos The Soccer FactoryRetail Sales Associate-San MarcosSan Marcos, TXThe primary role of the Retail Sales Associate is to assist customers with their purchases, provide product knowledge, and ensure a positive customer experience. The ideal candidate should have a strong understanding and love for soccer, excellent customer service skills, and the ability to work in a fast-paced retail environment.
HCA HealthcareNewFood and Nutrition Associate II HCA HealthcareFood and Nutrition Associate IIAustin, TXThe hospital also features the Texas Institute for Robotic Surgery, bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. The center includes a 95+ bed Level III Neonatal Intensive Care Unit (NICU) with 30+ private rooms, 10+ rooms for very small babies, and 10+ beds for babies needing neurological care.
Sprouts Farmers MarketNewCashier Sprouts Farmers MarketCashierAustin, TexasA Cashier maintains knowledge of weekly ad items, gives customers direction of product location throughout the store, is familiar with events and seminars going on or coming up, and maintains excellent communication with front end manager and Head Cashier at all times. With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.
WB Liquors & WineCustomer Service Representative (Celebration Advisor) WB Liquors & WineCustomer Service Representative (Celebration Advisor)Cedar Park, TXAs a family-owned business, we began with a simple desire: to help our customers make the good times even better with convenient locations and a great variety of liquor, beer and wine – along with fast, personalized and expert-level service you’d expect of a neighborhood store. We will continue to give back to our communities, provide great customer service, seek out new ways to innovate and help our customers celebrate their special occasions.
Potbelly Sandwich ShopNewRestaurant Assistant Manager Potbelly Sandwich ShopRestaurant Assistant ManagerAustin, TXProfit* Control assigned P & L line* Control food components, labor, waste, and cash across* Count drawers and ensure proper cash handling procedures are* Responsible for weekly update of daily prep* Maintain all food pars and appropriate inventory and place shop orders (from SMS, data source, etc.).ESSENTIAL PHYSICAL FUNCTIONS* Must have the ability/stamina to work a minimum of 45 hours per* Ability to stand/walk for 9-10 hours per day and sit for 1-2 hours per* Must be able to exert well-paced and frequent mobility for periods of up to five* Must be able to lift up to 10 pounds frequently and up to 50 pounds* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in* Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).* Must be able to tolerate higher levels of noise from music, customer and employee* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and* Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and coordination of schedules, problem-solving, maintaining cleanliness, training employees, execution of marketing plans and providing great customer service.
Jersey Mike's Franchise Systems IncShift Leader Jersey Mike's Franchise Systems IncShift LeaderBuda, TX$20–$21 / hourJersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door.
City of Round RockSeasonal - Pool Cashier City of Round RockSeasonal - Pool CashierRound Rock, TX$15–$16.25 / hourKey Dates: First Review of Applications: end of January Interviews begin starting early February Orientations begin mid April Training Dates: evenings and weekends May 6-21 Aquatics Operations Dates: May 22- September 7. Seasonal - Pool Cashier Salary $15.00 - $16.25 Hourly Location: Round Rock, TX Job Type: Seasonal Job Number: 201802054 Department: PARD - Athletics and Aquatics Opening Date: January 14, 2026 Closing Date: June 12, 2026 11:59 PM Central.
TownePlace Suites Austin Round RockFront Desk Agent AM/PM TownePlace Suites Austin Round RockFront Desk Agent AM/PMAustin, TX$15–$16 / yearThe TownePlace Suites Round Rock, managed by Vista Host Management & Development Company, offers all-suite accommodations for extended stays, conveniently located near major businesses and shopping areas in Round Rock, Texas. DUTIES AND RESPONSIBILITIES. · Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals.
Sage HospitalityNewBrass Poppy Server - PT Sage HospitalityBrass Poppy Server - PTAustin, TXFeaturing live music at Geraldine's, vibrant poolside programming, and pop-up events that capture the energy of the city, the hotel delivers a guest experience that is dynamic, memorable, and unmistakably Austin. Located in the heart of Austin's Rainey Street District, Hotel Van Zandt is a 319-room independent hotel offering more than 25,000 square feet of meeting and event space.
Ace Hardware CorpCashier / Customer Service Ace Hardware CorpCashier / Customer Servicegeorgetown, TXThe Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location.
Baylor Scott & White HealthSupervisor Access Services- 24/7 Operations Baylor Scott & White HealthSupervisor Access Services- 24/7 OperationsAustin, TXJob Summary The Supervisor of Access Services ensures efficient operations and customer service quality for the Access Services unit. LOCATION: BSW Med Center Austin Oak Hill- 5245 W US Hwy 290 Service Rd, Austin, TX 78735 (ED/ Main Admission).
Hat Creek BurgerNewCashier Hat Creek BurgerCashierAustin, TX$10–$15From high quality ingredients like all-natural beef and freshly baked buns to our philosophy of service, Hat Creek became known for our simple, delicious burgers served with a side of connection. Dine-in or take-out, you will serve by greeting customers with enthusiasm, ensuring the order is taken accurately, and helping fulfill any other customer needs that arise.
Guaranty Bank & TrustNewTeller/New Accounts Representative Guaranty Bank & TrustTeller/New Accounts RepresentativeLakeway, TexasSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. Handle cash transactions and make appropriate decisions regarding negotiable instrument transactions, including verifying cash and endorsements, receiving proper identification and ensuring validity, and identifying counterfeit currency and fraudulent checks.
GoodwillNewOutlet Sales Associate GoodwillOutlet Sales AssociateAustin, TXSpecific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus* Ability to use hands and fingers to operate a telephone and keyboard.* While performing the duties of this job, the employee is frequently exposed to airborne particles. Accurately handle cash, including, but not limited to, making change, operating and maintaining the cash register and credit card machine, and using a calculator when needed.*
K1 Speed IncGeneral Manager K1 Speed IncGeneral Manageraustin, TXMust have 5 plus years of Food and Beverage experience unless internal candidate Must have 7 years previous management experience with a successful track record, preferably in restaurant, entertainment or hospitality. Customer Orientation \u2013 Listens, identifies, and responds, quickly and effectively to internal and external customers' needs and sets work activities accordingly.
K1 Speed IncManager K1 Speed IncManageraustin, TXWorks with their team to ensure that each employee understands the importance of treating guests the K1-Way so the guests continue to return, providing an exceptional guest experience. Customer Orientation \u2013 Listens, identifies, and responds, quickly and effectively to internal and external customers' needs and sets work activities accordingly.
Homewood Suites Austin TechridgeNight Auditor Homewood Suites Austin TechridgeNight AuditorAustin, TX$16–$16 / year
H MART AUSTIN, LLC.H Mart Austin - Store Associate (Full-Time) H MART AUSTIN, LLC.H Mart Austin - Store Associate (Full-Time)Austin, TXPart timeMaintain all areas clean leaning duties collect and remove trash and recyclables sweep, mop, and vacuum all area floors, restrooms and break areas/replenish supplies. Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts.
H MART AUSTIN, LLC.H Mart Austin - Store Associate (Part-Time) H MART AUSTIN, LLC.H Mart Austin - Store Associate (Part-Time)Austin, TXPart timeMaintain all areas clean leaning duties collect and remove trash and recyclables sweep, mop, and vacuum all area floors, restrooms and break areas/replenish supplies. Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts.
The Michaels Companies IncRetail Customer Service Team Member The Michaels Companies IncRetail Customer Service Team MemberAustin, TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Southside Market And BBQ IncNewIce Cream Meat Market PT Southside Market And BBQ IncIce Cream Meat Market PTBastrop, TXWe're looking to offer the right opportunity to those interested in realizing their full potential with a focus on our top 3 - Consistent premium quality food, excellent customer service, and Texas friendly hospitality. While performing the duties of this job, he/she is frequently required to stand; walk; use hands to finger, handle, or feel; and talk or hear.
Potbelly Sandwich ShopNewRestaurant General Manager Potbelly Sandwich ShopRestaurant General ManagerAustin, TXJob Title: General ManagerDepartment/Function: OperationsLocation: Field, in shopReports to: District ManagerJob Level: 2Job Band: ManagerFull-Time/ExemptTravel Requirements: RarelyGENERAL DESCRIPTIONThe GM is the leader of the Company shop! Must have a vehicle to drive, a valid driver's license with a driving record in good standing* Must have proof of insurance with limits for property damage that are at least $25,000, and bodily injury that are at least $30,000 per person and $60,000 per accident.*
Denny'sHost/Hostess Denny'sHost/HostessAustin, TXAs a Host/Hostess at Denny's, you will be responsible for greeting and seating customers, receiving payments, and assisting service personnel to ensure customer satisfaction. Join our team at Denny's and enjoy a flexible schedule, paid time off, health insurance, dental insurance, vision insurance, life insurance, disability insurance, employee discount, paid tuition for English Language courses, and other benefits.
Avolta AGFast Food Attendant Avolta AGFast Food Attendantaustin, TXOperates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as required, and follows all HMS Host customer service and cash handling policies and procedures. Receives inventory, moves and lifts food and beverage products and supplies; maintain a solid knowledge of product and services available in unit.