NewClient Services Associate II AmerantbankClient Services Associate IIMiramar, FLFull timeEnsures preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues. Prepares packages of loan documentation with the respective units and processing of Loans, new Credit Cards and Credit Cards Line increases through loan systems.
NewTeller First Horizon BankTellerHialeah, FLHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
NewCashier / Guest Experience Associate Food Provisions LLCCashier / Guest Experience AssociateKey Biscayne, FLThis role is responsible for processing transactions accurately, assisting customers with purchases, answering basic store or product questions, maintaining a clean and organized register area, and supporting smooth front-end flow during busy periods. We are looking for a friendly, reliable, and customer-focused Cashier / Guest Experience Associate to support our front-end operations and help create a welcoming checkout experience for every guest.
NewCustomer Service Representative LoanMax Title LoansCustomer Service RepresentativeDania Beach, FLWe take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. **We are currently hiring for our location at 1101 S. Federal Highway, Dania Beach, FL 33004 **.
Retail Customer Service Associate FedExRetail Customer Service AssociateDoral, FloridaPart timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Emergency Call Handling Project Manager - Command Center Solutions and Services Motorola Solutions IncEmergency Call Handling Project Manager - Command Center Solutions and ServicesFLRemote$110,000–$130,000 / yearThe projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center. Master Project Plan: Develop and implement a comprehensive Master Project Plan using automated project management tools, defining the project charter, scope, and integrated change control processes.
Emergency Call Handling Project Manager Motorola Solutions IncEmergency Call Handling Project ManagerFLRemote$110,000–$120,000 / yearThe projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center. Other Preferred Skills: High School diploma, Bachelor's Degree or 5+ years of experience managing external customers facing complex deployment programs and/or software application deployments required.
Cash Logistics Processor Brink's, IncorporatedCash Logistics ProcessorMiami, FLKey Responsibilities: Check in all work and cash through window Verify cash, perform data input into iTrack, mix and check for all deposit types including check only, CompuSafe, ATM, Recyclers and mixed Process check imaging into FIS system Balance all individual teller sells Validate bulk pull and fill each order by packing slip Complete checklist according to established deadlines for each major function throughout the day Clean off stations at end of day, bundle trash according to specified procedure, sort deposit slips, ensure no work is remaining, print check manifest and make sure deposits match Ensure all imaged work and teller paperwork is delivered to the appropriate areas and/or filed appropriately Follow any direction provided by supervisor and/or manager. The Qualifications You Must Have: • 18 years old or older • Minimum of 3 months experience in any cash handling, inventory control, deposit processing, vault processing, account reconciliation, ATM processing environments or being a Cashier or Teller • Ability to lift 50 lbs • Ability to satisfactorily complete and maintain all required internal training applicable to the position.
Cash Logistics Processor BrinksCash Logistics ProcessorMiami, FloridaBrink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. Clean off stations at end of day, bundle trash according to specified procedure, sort deposit slips, ensure no work is remaining, print check manifest and make sure deposits match.
Mortgage Servicing Manager - Customer Service/Cash Newbold Advisors LLCMortgage Servicing Manager - Customer Service/CashFLThis role is responsible for managing inbound and outbound servicing interactions, resolving complex borrower issues, and ensuring high-quality service delivery while maintaining accuracy across payment and cash functions. The ideal candidate will lead a team in a fast-paced environment, ensuring service excellence, regulatory compliance, and operational efficiency while partnering across departments to support end-to-end servicing activities.
Cash Services Representative Veterans Sourcing GroupCash Services RepresentativeHialeah, FLWe are seeking a reliable and detail-oriented Cash Vault Associate to support cash deposit processing and transfer recording within a secure vault environment. This is a fully onsite role requiring previous cash handling experience (vault or bank teller experience preferred).
Cash Services Rep/Bank Teller - $17.27/hr Veterans Sourcing GroupCash Services Rep/Bank Teller - $17.27/hrHialeah, FLHandle cash deposits and record transfers within cash vault environments. • Onsite interviews only, typically 1 round - No Video interviews.
Cash Operations Team Member Wind Creek HospitalityCash Operations Team MemberMiami, FLFull timeMust have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Florida Statues and remain in good standing with the Florida Gaming Control Commission as a requirement for this position. Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
NewAVP, CASH MANAGEMENT Silver Hill FundingAVP, CASH MANAGEMENTCoral Gables, FloridaFull timeThe AVP, Cash Management, is primarily responsible for overseeing the execution of complex cash management operations while providing leadership in driving process efficiency, accuracy, and team development. This role combines hands-on processing expertise with strategic leadership responsibilities, including oversight of escalated issues, and contribution to strategic process improvements.
Cash Applications Specialist LUX InfusionCash Applications SpecialistPlantation, FloridaWhile performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.
AVP, CASH MANAGEMENT Bayview Asset ManagementAVP, CASH MANAGEMENTCoral Gables, FloridaFull timeThe AVP, Cash Management, is primarily responsible for overseeing the execution of complex cash management operations while providing leadership in driving process efficiency, accuracy, and team development. This role combines hands-on processing expertise with strategic leadership responsibilities, including oversight of escalated issues, and contribution to strategic process improvements.
Customer Service Manager CAREERXCHANGE, Inc.Customer Service ManagerNorth Miami, FL$48,000–$55,000 / yearThis role is responsible for ensuring compassionate, efficient, and service-driven delivery across all client-facing interactions, including adoptions, customer support, community assistance programs, pet pantry services, retail operations, and call center support. POSITION SUMMARY: A mission-driven organization focused on animal care, rehabilitation, and community support is seeking a Customer Service Manager to provide leadership and operational oversight for teams and programs that serve as the public face of the organization.
Part-Time Teller (20 Hours), Bilingual English/Spanish Speaking Preferred, Northside Branch Citigroup IncPart-Time Teller (20 Hours), Bilingual English/Spanish Speaking Preferred, Northside BranchMiami, FL$39,520–$46,810 / yearAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function.
Part-Time Teller (20 Hours)- Bilingual English/Spanish Speaking Preferred, Doral Branch Citigroup IncPart-Time Teller (20 Hours)- Bilingual English/Spanish Speaking Preferred, Doral BranchMiami, FL$39,520–$46,810 / yearAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function.
Head Teller, Bilingual English/Spanish Speaking Preferred, Pembroke Pines West Branch Citigroup IncHead Teller, Bilingual English/Spanish Speaking Preferred, Pembroke Pines West BranchPembroke Pines, FL$40,560–$50,100 / yearAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. The Head Teller is an entry-level position responsible for executing day-to-day banking activities, including the delivery of client-facing services and processing transactions, in coordination with the Customer Service function.
Part-Time Teller (20 Hours), Bilingual English/Spanish Speaking Preferred, North Broward Area Citigroup IncPart-Time Teller (20 Hours), Bilingual English/Spanish Speaking Preferred, North Broward AreaCoral Springs, FL$39,520–$46,810 / yearAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function.
NewMember Service YouFit GymsMember ServiceHollywood, FLProcess transactions and manage the cash drawer by handling retail purchases, guest passes, and payments while maintaining cash-handling accuracy. In addition to assisting with memberships, you play a key role in supporting retention efforts and ensuring gym policies are upheld.
NewMember Service YoufitMember ServicePlantation, FLProcess transactions and manage the cash drawer by handling retail purchases, guest passes, and payments while maintaining cash-handling accuracy. In addition to assisting with memberships, you play a key role in supporting retention efforts and ensuring gym policies are upheld.
NewAirline Customer Service Trainer Supervisor, FLL TREGO DUGAN AVIATION OF GRAND ISLANDAirline Customer Service Trainer Supervisor, FLLFort Lauderdale, FLLicensing/Certification: Must possess a valid Driver's License; must obtain and maintain initial/advanced Customer Service training required by the airline, including Baggage Service Office (BSO), Commissary/Catering, Complaint Resolution Official (CRO) certificate when required by individual airlines companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period. PHYSICAL DEMANDS: Must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time.
Customer Service Representative (Full-Time) - Water & Wastewater Services Broward County GovernmentCustomer Service Representative (Full-Time) - Water & Wastewater ServicesPompano Beach, FL$39,420.78–$62,916.46 / yearThe Full-Time Customer Service Representative (CSR) position, in the Internal Customer Service Section, is responsible for handling and processing a high volume of financial transactions, including but not limited to: Collecting utility payments and negotiating delinquent debt (payment arrangements) with customers. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Customer Service Representative Community Choice Financial Inc.Customer Service RepresentativeMiami, FLp>The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Associate Southeastern Grocers IncCustomer Service AssociateFort Lauderdale, FLOverall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Retail - General Medium: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet.
Shift Lead Insomnia Cookies LLCShift LeadMiami, FLYour hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night.
Part Time Floor Leader - Dadeland Mall Lush Handmade Cosmetics LtdPart Time Floor Leader - Dadeland MallMiami, FLBuilding the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives. Operational Excellence: Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day.
Scheduler, Patient Navigation - Customer Service Call Center Trinity HealthScheduler, Patient Navigation - Customer Service Call CenterFt. Lauderdale, FLRemoteMinistry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.
Practice Manager I Florida ENT AssociatesPractice Manager IMiami, FLManages the employees’ staff consistent with good human resources management practices and provides an environment which is safe and allows participation to promote retention, productivity and a quality, customer-oriented team. Supervises physician's practices office management and patient flow to ensure effective operations, billing, compliance, and quality patient care services.
NewTeller/CSR Sunstate BankTeller/CSRMiami, FLProvide comprehensive banking services to customers including opening new accounts, maintaining existing accounts, and processing account changes. Knowledge of financial services and regulatory compliance including Consumer Compliance, Deposit Compliance Regulations, Lending Compliance Regulations, Know Your Customer (KYC), Customer Identification Program (CIP), BSA/Anti-Money Laundering (AML), and OFAC.
Bilingual Customer Service Representative Community Choice Financial Inc.Bilingual Customer Service RepresentativeFort Lauderdale, FLThe Community Choice Financial Family of Brands ("CCF" or the Company), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Youll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Associate Winn-Dixie Co LLCCustomer Service AssociateMiami, FLOverall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Retail - General Medium: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet.
Parking Cashier - Acqualina Resort & Residences Reimagined Parking IncParking Cashier - Acqualina Resort & ResidencesSunny Isles Beach, FLThe Cashier is responsible for operating a designated parking location by accurately performing cash and electronic transactions while delivering exceptional customer service. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
Part Time Floor Leader - Dadeland Mall Lush Retail LtdPart Time Floor Leader - Dadeland MallMiami, FLBuilding the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives. Operational Excellence: Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day.
Nutrition Services Retail Supervisor (Hospital) Trinity HealthNutrition Services Retail Supervisor (Hospital)FLInventory & Cash Management: Manages inventory levels, ensures proper stock levels, and handles cash register reporting, including reconciling daily revenue and sales reports. We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions.
Customer Service Representative - Fort Lauderdale, Florida Laz Parking LtdCustomer Service Representative - Fort Lauderdale, FloridaFort Lauderdale, FLBe attentive to all kiosks and pay stations in the area you are working and effectively communicate any issues with any device and be prepared to receive instructions and be able to effectively assist customers around until the issue is resolved. Be prepared to close lanes of traffic due to issues and effectively communicate to the team the issue while staying attentive to traffic issues until the issue is resolved.
Customer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeMiami Gardens, FLThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Bilingual Customer Service Representative TMX Finance Family of CompaniesBilingual Customer Service RepresentativeFort Lauderdale, FLp>The Community Choice Financial Family of Brands ("CCF" or the Company), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Youll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service/Cashier - Palmetto Showroom El Dorado FurnitureCustomer Service/Cashier - Palmetto ShowroomMiami Gardens, FLEmployees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. This role supports reception, cashier operations, and customer service, ensuring every customer receives professional, accurate, and timely assistance.
Customer Service/Cashier – Palmetto Showroom El Dorado FurnitureCustomer Service/Cashier – Palmetto ShowroomMiami Gardens, FloridaEmployees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. This role supports reception, cashier operations, and customer service, ensuring every customer receives professional, accurate, and timely assistance.
NewAssistant General YouFit GymsAssistant GeneralHollywood, FLAs an Assistant General Manager (AGM) at YouFit Gyms, you are a key leader in ensuring the gym operates smoothly while driving membership growth, sales, and an exceptional member experience. Support membership sales and personal training growth by educating members on available services and ensuring the team executes effective sales strategies.
Guest Service Agent - Hilton Garden Inn Hilton Garden Inn Miami Brickell SouthGuest Service Agent - Hilton Garden InnMIami, FL$15–$16 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Financial Service Representative Money MartFinancial Service RepresentativeLauderdale Lakes, FloridaWith over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards. Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
NewCustomer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeFort Lauderdale, FloridaFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
NewWIC Doral Customer Service Representative EmovisWIC Doral Customer Service RepresentativeDoral, FloridaLeadership - Build and lead the team toward common results, positioning oneself as a leader and role model for guiding, inspiring, and driving the performance and development of team members while spearheading a positive environment. While performing the duties for this job, the employee may be required/subjected to: Prolonged periods sitting at a desk, typing and working on a computer using repetitive motions.
FOOD SERVICE WORKER - BANQUET SERVER City of MiramarFOOD SERVICE WORKER - BANQUET SERVERMiramar, FLCity of Miramar employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned. Emergency Management Responsibilities: Note: During emergency conditions, all City of Miramar employees are automatically considered emergency service workers.
NewAssistant General YoufitAssistant GeneralHollywood, FLAs an Assistant General Manager (AGM) at YouFit Gyms, you are a key leader in ensuring the gym operates smoothly while driving membership growth, sales, and an exceptional member experience. Support membership sales and personal training growth by educating members on available services and ensuring the team executes effective sales strategies.
Operations Services Supervisor (Teller Manager) First Citizens BancShares IncOperations Services Supervisor (Teller Manager)Miami, FLOperations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank.