Qualifications & Key Requirements: Work Experience: months of related experience - Experience working in a fast-paced - high-volume environment - Knowledge/Skills/Abilities: Strong working knowledge of assigned department(s) or area(s) - Understanding of basic financial workings of assigned department, and how to drive profitability - Advanced customer service skills - Strong verbal / written communication and interpersonal skills - Conflict resolution and influencing skills - PC skills - Ability to provide feedback on department procedures - Ability to be flexible in adjusting priorities - Ability to manage multiple priorities and shift focus between tasks - Ability to work a flexible schedule - Proficiency in Scanner and Business Center duties and skills - Education: Completion of job skills training, compliance-related training, and division orientation - Licenses/Certifications: Physical Demands & Working Conditions: Function in a fast paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Safely maneuver around moving mechanical parts Constantly stand, reach at waist, grasp Frequently stand, walk Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, and use fine motor movements Occasionally be exposed to wet (non-weather) conditions, ambient temperature, and loud noise Demonstrate the ability to lift 35 lbs, and manage in excess of 35 lbs It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. Responsibilities Job Summary: As a Joe V's Front End Lead, you'll ensure accurate, efficient day-to-day operations and a constant workflow on the Front End, ensure compliance with policies and procedures, resolve issues as they arise, work across departments and functions as needed, and foster great customer service.