UNKNOWN

FEED

HOUR

Accurately and efficiently process transactions for members including cashing checks, accepting deposits and withdrawals, processing loan payments, money transfers and loan payments. Receives and processes new member accounts and changes to existing accounts or directs to Membership Service Officers as needed.

About this Position: Provide top notch customer service to our members by greeting them with a warm, friendly face and delivering personal service to meet each member’s individual needs. Accurately and efficiently process transactions for members including cashing checks, accepting deposits and withdrawals, processing loan payments, money transfers and loan payments. Balances each day’s transactions and verifies cash totals. Perform specific assigned side-jobs and assists other member service representatives with a variety of duties as required. What You'll Do:<ul><li>Receives deposits in person or by mail.</li><li>Receives loan payments in person or by mail. </li><li>Processes cash advances, cashiers’ checks, money orders, and similar transactions.</li><li>Disburses cash or check withdrawals in person.</li><li>Processes transfers.</li><li>Answers the phone and assists members with inquiries or directs to appropriate department.</li><li>Performs transactions via the drive-up teller window and processing night drop transactions.</li><li>Verifies transactions.  Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.</li><li>Keeps BSA officer aware of all items requiring attention. </li><li>Ensures members' requests and questions are promptly resolved.</li><li>Receives and processes new member accounts and changes to existing accounts or directs to Membership Service Officers as needed.</li><li>Receives and processes changes of name, addresses, and other account information as needed.</li><li>Maintains privacy of member account information.</li><li>Ensures the Credit Union’s quality reputation is maintained and projected.</li><li>Keeps supervisor informed of area activities and of any significant problems or concerns.</li><li>Completes required reports and records accurately and promptly.</li><li>Cross sells Credit union products and services.</li><li>Ensures work area is clean, secure, and well maintained.</li><li>Perform other tasks as assigned by supervisor. </li></ul>What you'll Bring:<ul><li>High School graduate or equivalent required.</li><li>One to three years of similar or related experience.</li><li>Cash handling and customer service experience is strongly preferred.</li><li>Excellent written and verbal communication skills.</li></ul>What you'll Get: (Full-Time)<ul><li>Weekly Pay</li><li>Company Paid health, dental and vision insurance for yourself and any qualifying spouse/dependents(Following 90 days of employment)</li><li>To help Prepare you for the future: 401(k) retirement plan (Following 90 days of employment)</li><li>Paid time off: Vacation, Sick leave and company paid holidays</li><li>Wellness reimbursement of up to $30/month (tickets to local community events, approved educational events or conferences)</li><li>Tuition reimbursement after 1 year of employment</li></ul><ul></ul>About Us:Michigan is the Wolverine State. Wolverines are known for their strength despite their size. Wolverine State Credit Union fiercely protects the financial future of members, despite size. Our Mission: We are trusted and innovative financial partner, empowering individuals and businesses to achieve their financial goals while strengthening our communities.A few words from Legal:The chosen applicant will be required to complete a Criminal History Authorization and Disclosure form allowing us to conduct appropriate background checks to determine eligibility for employment. Failure to submit documentation will result in an ineligibility for hire. Upon request auxiliary aids and services will be made available to individuals with disabilities.  Michigan Relay Center “Voice and TTY/TDD” 1-800-649-3777.  An EOE.

Wolverine State Credit Union

Member Service Representative

Communication Skills

Credit Union

Cross-Selling

Customer Support/Service

High School Diploma

Loan Processing

Presentation/Verbal Skills

Record Keeping

Service Delivery

Telephone Skills

Transaction Processing/Management

Tuition Reimbursement

Writing Skills

Gethired

This includes, opening and closing all types of accounts, processing IRA and HSA withdrawals and contributions, check orders, and assisting members and staff with complex member issues and/or account related questions. Keeps members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates and other related services.

About this Position: The Member Service Officer is the account specialist at the branch level conducting several member services functions. This includes, opening and closing all types of accounts, processing IRA and HSA withdrawals and contributions, check orders, and assisting members and staff with complex member issues and/or account related questions. Actively cross sells Credit Union services. Performs specific assigned side-jobs including various clerical and receptionist functions and assists other Member Service Officers with duties as required.  What You'll Do:<ul><li>Presents and explains Credit Union products and services to members and assists in meeting their financial needs. Opens and closes accounts. Orders checks for members’ accounts. Assists with setting up of online and mobile banking.</li><li>Processes IRA and HSA transactions and assists branch staff with questions regarding these special accounts. Assists with training tellers on procedures.</li><li>Provide management with periodic IRA tax payment information.</li><li>Assist with the administration of the e-doc program as it relates to membership documents.</li><li>Approves memberships. Reviews all accounts for proper documents and signatures and file as needed.</li><li>Completes monthly duty reports (dormant, new account, closed account, saving bond, and deceased report).</li><li>Answers questions and solves problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party. Resolves members checking account problems. Takes stop payment orders.</li><li>Performs file maintenance and account changes as needed.</li><li>Keeps members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates and other related services. Actively cross sells Credit Union products and services.</li><li>Works a Saturday rotation on the frontline. Follows all policies and procedures in place for Member Service Representatives and assists the frontline as needed.</li><li>Maintains and attributes to the Credit Union’s professional reputation. Maintains privacy of member account information.</li><li>Assists other team members as required.</li><li>Keeps supervisor informed of area activities and of any significant problems or concerns.</li><li>Completes required reports and records accurately and promptly.</li><li>Attends meetings as required.</li><li>Ensures work area is clean, secure, and well maintained.</li><li>Complete all relevant BSA (Bank Secrecy Act) training pertinent to role and demonstrate strict adherence to BSA policies and procedures.</li><li>Performs all other duties as assigned.</li></ul>What you'll Bring:<ul><li>High school graduate or equivalent.</li><li>Knowledge of teller and member service functions of the credit union.</li><li>1 year cash handling and/or customer service experience.</li><li>1 year of credit union experience preferred.</li></ul>What you'll Get: (Full-Time)<ul><li>Weekly Pay</li><li>Company Paid health, dental and vision insurance for yourself and any qualifying spouse/dependents(Following 60 days of employment)</li><li>To help Prepare you for the future: 401(k) retirement plan (Following 90 days of employment)</li><li>Paid time off: Vacation, Sick leave and company paid holidays</li><li>Wellness reimbursement of up to $30/month (tickets to local community events, approved educational events or conferences)</li><li>Tuition reimbursement after 1 year of employment</li></ul><ul></ul>About Us:Michigan is the Wolverine State. Wolverines are known for their strength despite their size. Wolverine State Credit Union fiercely protects the financial future of members, despite size. Our Mission: We are trusted and innovative financial partner, empowering individuals and businesses to achieve their financial goals while strengthening our communities.A few words from Legal:The chosen applicant will be required to complete a Criminal History Authorization and Disclosure form allowing us to conduct appropriate background checks to determine eligibility for employment. Failure to submit documentation will result in an ineligibility for hire. Upon request auxiliary aids and services will be made available to individuals with disabilities.  Michigan Relay Center “Voice and TTY/TDD” 1-800-649-3777.  An EOE.

Member Service Officer

Bank Secrecy Act

Banking Services

Data Collection

File Maintenance

Interest Rates

Order Processing

Problem Solving Skills

Resolve Customer Issues

Sales Closing Skills

Physical Readiness: Comfortable with tasks such as cleaning restrooms, taking out trash, and maintaining outside areas like pumps. Reliable Transportation: You must have a valid driver’s license, access to a personal vehicle, and proof of insurance to complete bank deposits.

Overview:
Drive Success as an Assistant Manager at Our High-Energy Convenience Store! From customer service to operations, are you ready to be the steady hand that keeps our store energized and running strong on any shift?  We’re searching for Assistant Managers who are dependable, driven, and not afraid to roll up their sleeves. Open availability is a must, and you should expect to work weekends, holidays, and primarily second or third shifts. If you thrive in a fast-paced environment and want to grow your career in retail leadership, this is your opportunity.

Responsibilities:
<h3 class="">What You’ll Do:</h3><ul><li>Support the Store Manager in all aspects of day-to-day operations.</li><li class="">Run the register and assist customers with speed, accuracy, and a great attitude.</li><li class="">Coach and motivate team members to consistently upsell products and promotions.</li><li class="">Help hire, train, and lead a high-performing team focused on customer service and store success.</li><li>Step in as acting manager when the Store Manager is off.</li><li>Handle inventory, ordering, and merchandising to keep the store fully stocked.</li><li>Maintain a clean, welcoming store—including restrooms, trash areas, and fuel pumps.</li><li>Create and manage team schedules to ensure full coverage.</li><li>Perform daily cash handling, deposits, and oversee store financials.</li><li>Provide feedback and leadership that motivates your team to excel.</li><li>Other duties as assigned</li></ul>Why Join Us:<ul><li>Weekly Pay: Your hard work pays off every week.</li><li>Monthly Bonus Potential: Great performance = extra earnings.</li><li>401(k) : Invest in your future on Day 1 of Employment</li><li>Paid Time Off: Take the time you need to recharge.</li><li>Insurance Coverage: Health, dental, vision, and more for your peace of mind.</li><li>Career Growth: Develop into a Store Manager or beyond—your future is wide open.</li><li>Pay Rate: $15.73/hr</li><li>$1000 sign on bonus - paid after 6 months in position</li></ul>

Qualifications:
<ul><li class="">Open Availability: You must be available to work weekends, holidays, and likely second or third shifts.</li><li class="">Reliable Transportation: You must have a valid driver’s license, access to a personal vehicle, and proof of insurance to complete bank deposits.</li><li class="">Physical Readiness: Comfortable with tasks such as cleaning restrooms, taking out trash, and maintaining outside areas like pumps.</li><li class="">Minimum Age Requirement:<ul><li class="">18+ years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO</li><li class="">21+ years old in all other states</li></ul></li><li class="">Communication Skills: Proficient in English with basic math skills.</li><li class="">Pass Pre-Employment Screenings: Drug test and background check required.</li><li class="">Willing to Learn: Especially in Tennessee, where Topshelf Manager Training is required.</li></ul> Benefits: For information on benefits offered, please click on the hyperlink below.<a href="https://gpminvestments.com/careers/" rel="noopener nofollow noreferrer" target="_blank">https://gpminvestments.com/careers/</a>  Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This Organization Participates in E-Verify<a href="https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf" rel="noopener nofollow noreferrer" target="_blank">https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf</a> <ul style="margin-top:0in"><li>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</li></ul>   GPM Investments, LLC maintains a drug-free workplace

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