Essential areas of focus include, but are not limited to:FOCUSPeople* Train, coach and develop Potbelly Associates and Shift Leaders.* Formally evaluate Associate and Shift Leader performance, including complete and sign off on appraisals.* Conduct weekly feedback sessions with Associates, Certified Trainers and Shift Leaders.* Know, enforce, and educate Associates, Certified Trainers and Shift Leaders on all of the appropriate work rules, personnel policies, labor laws, and security and safety procedures.* Ability to manage a fast-paced, high-volume, customer-focused restaurant through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, execution of marketing plans, training employees and providing great customer service.*