Qualifications: Required: Minimum 1 year of experience in: customer service and sales cash handling and opening/closing procedures supervisory experience involving coaching, feedback, and training problem-solving issues related to customer service in day-to-day operations a fast-paced team environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Experience analyzing sales metrics Experience working in skincare or cosmetics Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French or other languages Menlo Park Pay $18.70-$18.70 Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.