Qualifications & Key Requirements: Work Experience: 1+ years Experience in customer service - Required Experience in restaurant Point of Sale (POS) systems (preferred) - Preferred Knowledge/Skills/Abilities: Working understanding of nutrition values and ingredients - Required Advanced communication, interpersonal, and customer service skills - Required Organization and planning skills - Required Computer skills - Required Reading / writing skills - Required Ability to handle guest feedback and resolve problems effectively - Required Ability to maintain a smile, even when balancing multiple priorities - Required Education: Licenses/Certifications: Completion of Alcohol Seller Training / Cash Handling training upon hire Upon Hire - Required Physical Demands & Working Conditions: Function in a fast-paced, retail environment Work extended hours and / or rotating schedules Safely maneuver around moving mechanical parts Constantly reach at waist, grasp Frequently be exposed to fumes or airborne particles, and toxic or caustic materials Frequently stand, walk Frequently be exposed to wet and cold conditions Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction Occasionally be exposed to heat, ambient temperatures, and loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs. While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit.