Assists students with Tuition Installment Payment Plan: reviews student's enrollment eligibility, set up, adjustments, ensures tuition and fees are covered by a payment plan, and resolves students' payment plan inquiries, including payments made via Touchnet payment system, late fees, and delinquencies. The Student Accounts Customer Service Representative provides front-line customer service to the Bursar's office; answers the phone, services walk-in customers and maintains accurate financial transactions related to student accounts.