Skills, Knowledge, Abilities: Ability to maintain positive interpersonal relations with peers, users and vendors, Ability to teach/train other staff, Excellent communication skills, Excellent oral and written skills, Experience with the assigned applications desirable (Epic Certification if applicable), Experience working in an acute healthcare setting or vendor setting, Facilitation skills, strong organization skills, team building skills, PC Computer skills using MS Office, Internet Browsers, Email, Previous systems analyst or vendors experience a plus, Working knowledge of and experience using healthcare applications. Job Description: Education: Required: Relevant degree or experience in lieu of degree Preferred: Bachelor's Degree Licensure/Certification: Required: Relevant Epic certification(s) required for those positions supporting an Epic application; must complete relevant Epic certification(s) within 12 months of hire or 12 months from transferring into position Experience: Required: Two to four years in healthcare or information systems related positions.