Answering Telephones, Clinical Practice, Communication, Computer Literacy, Confidential Data Handling, Confidentiality, Customer Service, Data Entry, Decision Making, Electronic Medical Record (EMR) Systems, Epic EHR, HIPAA Compliance, ICD-10 Procedure Coding System, Interpersonal Interactions, Leadership Support, Managed Care Operations, Medical Terminology, Microsoft Office, Office Etiquette, Organizing, Patient Scheduling, Prioritization, Teamwork, Time Management, Working Independently Grade . Work processes to ensure appointments are scheduled appropriately in accordance with departmental procedures to include scheduling transactions, scheduling patient interpreters as needed, registration review, referral review, scanning, treatment room preparation, and HIPAA acknowledgement notification and documentation using department-approved monitoring tools.