This person will partner closely with the Facilities Manager — and both roles will provide operational support and coverage for one another as needed — and collaborate across Hospitality, Facilities, Office Services, vendors, other departments, practice groups and other offices to ensure needs are met, best practices are implemented and office operations run seamlessly. Supervises, mentors and trains the New York reception and catering teams and any on-site non-employee service providers, vendors or temporary employees to ensure they provide efficient, professional and expedient customer service to clients, partners and employees.