The role does not include prospecting or new business sales - it is focused entirely on flawless event detailing, accurate BEO and group resume preparation, proactive client communication, interdepartmental coordination, and precise billing management. Prepare accurate, complete BEOs and group resumes for every function; distribute to all relevant departments (Front Desk, Housekeeping, Banquets, F&B, Engineering, Accounting) and manage same-day change sheets.