Duties include but are not limited to; setting up, running, and breakdown of events from small business meetings with minimal food to large groups with full meals; setting up tables, chairs, and bars; serving food from fine dining to buffet style; pouring and serving beer, wine, and spirits; waiting on and bussing tables; checking IDs of patrons purchasing alcoholic beverages; coffee and water service; event breakdown; clean-up of the event; resetting event spaces; restocking supplies; washing dishes; general cleaning; attending employee meetings; acting as a shift leader for the regular catering servers on duty for the event; and, most importantly, attending to customer needs and maintaining customer relations. The catering captain must write up and input a customer's bill, set-up and run audio-visual equipment, trouble-shoot events, and function as a resource, professionally handle customer complaints, and communicate pertinent event information to customers, catering department managers, as well as other departments on property.