div class="content">Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions.
At InfraServices, we’re more than a services provider — we’re innovators, problem-solvers, and collaborators. The requirements listed below are representative of the knowledge, skills, and/or ability required.
Education: Associate or bachelor’s degree in a relevant field from an accredited four-year college or university, or equivalent combination of education and experience
Experience: .
Washington, DC30+ days ago
We are seeking an Contact CenterOperations Manager to oversee all daily operations for a government contact center, ensuring consistent, high‑quality service delivery across a 24x7x365 environment. The Operations Manager serves as a primary liaison with government stakeholders, addressing escalations, service concerns, and operational performance while ensuring alignment with program expectations and contractual requirements.
ul>Set the technical direction and quality bar for security designs - including construction drawings and specifications - covering cameras, access control systems, intrusion detection, perimeter fencing, gates, sallyports, hostile vehicle mitigation (HVM), and Perimeter Intrusion Detection Systems (PIDS) across Greenfield, Build-to-Suit (BTS), and Brownfield data center projects. As a Manager of Physical Security Engineering for Leased/Owned projects, you will lead a team of Physical Security Engineers (PSEs) responsible for delivering security designs across the full project lifecycle - from pre-design due diligence through construction administration and operational handoff - for AWS-owned and leased commercial data center campuses across the Americas region.
In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. -Trains, leads and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. HS diploma and 5+ years relevant sales experience required OR Bachelor's degree in Business or related field and 1+ years of relevant sales experience.
The Operations Manager is responsible for the day-to-day management and execution of contact center operations supporting the DOL NCC, including OPA (front door) and agency-specific service lines (OSHA, ETA, WHD, etc.). - Manage daily operations: Oversee real-time contact center activities across OPA and agency lines (calls, email, chat).
p>You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future.
Data Center Server Operations Manager, Global Server Operations _corporate_fare_ Google _place_ Reston, VA, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. **Preferred qualifications:** + Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration.
The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Supportive Teamwork: You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management.
p>While not required, we also look for the following Preferred Qualifications: - Bachelors or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 7+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience.
Required Qualifications:
- High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience.
Description ***AWARD PENDING*** Titan Technologies is seeking a Contact Center Manager (CCM) to lead the day-to-day management, performance, and continuous improvement of Service Desk and Contact Center operations across a multi-year statewide managed IT services engagement under which Titan will implement, operate, and maintain a 24x7x365 ITIL-based Service Desk environment. The ideal candidate possesses experience leading large-scale Service Desk or Contact Center operations, managing cloud-based Contact Center as a Service (CCaaS) platforms, driving continuous service improvement initiatives, and building high-performing customer support teams.
Fort Belvoir, VA3 days ago
If interested in applying for this position you may preview the online application: If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12992670.
Qualifying Experience:
Must have experience that shows progressively responsible administrative, professional, technical, or other work which has provided a general knowledge of management principles and practices, or progressively responsible experience in one or more of the functions managed by a bowling center manager.
Arlington, Virginia4 days ago
ul style="margin: 0px; padding: 0px; font-family: verdana;">Team player who is proactive, self-directed, and conscientious, taking accountability for their own work product and that of their team. . - Oversee all aspects of the daily operations of the Parking Service Center, with a particular focus on continually enhancing the customer service experience for all JBG SMITH parkers. .
div>By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. We"re the driving force behind Google"s groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future.
p>Preferred qualifications: - Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration.
In this role, you will oversee day-to-day operations and guide your team through the entire lifecycle of server and network hardware, including installation, configuration, testing, troubleshooting, maintenance, and decommissioning.
As an Area Operations Manager for Data Centers, you will be responsible for leading and delivering multiple large-scale data center civil infrastructure projects across multiple geographic areas. This role oversees site development, earthwork, concrete, underground utilities, paving, and associated civil scopes, typically delivered through joint ventures or partnerships with a vertical data center builder.
Washington, District of Columbia30+ days ago
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner.
p>About the Role: What we are looking for is someone who is passionate about and has experience leading and growing teams in the development of large-scale distributed Management Services, designing and developing the infrastructure as a services platform that drives Public Cloud, PaaS and SaaS offerings.
We're looking for an experienced leader, with strong people management experience, business acumen and a well-rounded IT technical abilities (at scale) to lead the teams responsible for building and supporting our cloud data centers in the United States.
div class="content-pay-transparency">Pay Range
$60,000—$70,000 USD
Note: This position is NOT eligible for Visa sponsorship. We have a unique and collaborative culture that is driven by our diverse team of professionals and our core values of Serving Others, Treatment Excellence, All One Ally, Resourceful in Finding Solutions, and Striving to Grow.
Preferred qualifications: Bachelor's degree in Industrial Engineering, Electrical or Mechanical Engineering, Engineering Management, Reliability Engineering or equivalent technical/trade experience. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.
Preferred qualifications: Bachelor"s degree in Industrial Engineering, Electrical or Mechanical Engineering, Engineering Management, Reliability Engineering or equivalent technical/trade experience. You aren"t afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world"s most cutting edge innovation.
Chantilly, VA30+ days ago
p>• 2 years relevant operations floor experience • 7 years combined experience in space enterprise operations, including working knowledge of systems integration, dependencies and data flows • Active TS/SCI with Poly required to be considered • Familiarity with DOD satellite operations • Be able to perform contract tasks independently and lead teams • Strong oral and written communications skills. Required Qualifications:
• Master's Degree plus 11 years of relevant space domain awareness / operations experience with demonstrated expertise or bachelor's degree with 12 years of relevant experience with demonstrated experience with demonstrated expertise or No Degree with 14 years of relevant experience with demonstrated experience with demonstrated expertise.
p>While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions, work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outdoor weather conditions. The Manager, Parking Service Center leads the Center''s field staff and is accountable for service quality, operational performance, and financial oversight across all connected sites, and reports directly to the Parking Operations Manager.
This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
Springfield, VA8 days ago
ul>Knowledge of the principles and practices of park or recreation center management; Knowledge of financial management controls relating to accounting and budgeting; Knowledge of group work methods; Knowledge of various athletics, arts and crafts, drama, group activities and day camps; Ability to manage a large complex operation with extensive capital equipment, property value, and inventory; Ability to motivate, supervise, and evaluate staff and to develop and implement staff training programs; Ability to schedule, coordinate, and prioritize the work of a diverse groups of employees; Ability to analyze programs and procedures and evaluate their performance against established objectives; Ability to prepare clear and concise financial, administrative, and operational reports; Ability to prepare and adhere to budgets; Ability to use a personal computer, applicable software, and peripheral equipment; Ability to obtain support of leaders and participants for programming implementation; Ability to develop and maintain effective working relationships with staff, citizen groups, and the public; Ability to communicate effectively, both orally and in writing. - Plans, organizes, and coordinates field trips, county-wide tournaments, dances, picnics, family outings, and other events;
- Designs, plans, promotes, and supervises recreation program delivery through classes, camps, tours, workshops, and clubs at community centers, schools, trips, tournaments, family outings, and other recreational areas;
- Coordinates recreation programs with other public and private agencies' programs.
Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
Upper Marlboro, MD30+ days ago
There's so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results, Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we're always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business. Whether it's through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, you'll have the chance to positively impact thousands of fellow team members and Target guests worldwide.
Upper Marlboro, MD30+ days ago
p>You will manage the overall health, reliability, and life cycle management for all of the site commodities (material handling equipment, lighting, power distribution, backup generators, fire suppression and notification systems, balers, compactors, compressors, dock doors, HVAC, Over The Road (OTR) trailer fleet, Powered Industrial Truck fleet). About the job:
As an Engineering & Facilities Maintenance Operations Manager, you will enable high performance of the supply chain facility by fostering a reliability-centered maintenance culture within your team that ensures high equipment availability and success for the operation of the supply chain facility.
Chantilly, VA30+ days ago
The Stone Center Manager will increase product sales within the assigned store coverage area, develop and retain effective working relationships with customers, and manage store operations and personnel. Trains, leads, and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
em> Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
Washington, DC30+ days ago
This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America all managers at this level demonstrate the following responsibilities in addition to those specific to the role listed above: Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
Washington, Washington, DC.30+ days ago
li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: 'Times New Roman', 'Times New Roman_MSFontService', serif;" aria-setsize="-1" data-leveltext="%1." data-font="Times New Roman" data-listid="8" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,4],"469777803":"left","469777804":"%1.","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">At least seven years of technical experience managing, maturing, and modernizing a 24/7/365 Service Desk for geographically dispersed users, with end-to-end service delivery of similar size, scope, and complexity. . - Help Desk Institute Support Center Manager (HDI-SCM) certification. .
Alexandria, VA20 days ago
div class="content-pay-transparency">Pay Range
$60,000—$70,000 USD
Note: This position is NOT eligible for Visa sponsorship. We have a unique and collaborative culture that is driven by our diverse team of professionals and our core values of Serving Others, Treatment Excellence, All One Ally, Resourceful in Finding Solutions, and Striving to Grow.
As the Technical Training Manager, you will be responsible for leading a team of technical trainers to implement Data Center Operations initial training, maintain lab equipment, and ensure continuous improvement to the Data Center Operations training programs. Sitting within AWS Data Center Operations, the Full-Time Training Team is responsible for implementing world-class training programs for the various Data Center Operations teams, to include DCEO, DCO, ID, Decom, and Logistics.
To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
p>As a Manager of ICT Design Engineering, you will lead a team of ICT Design Engineers across the Americas region, responsible for designing the telecommunications pathways, spaces, and building operations cable plant that forms the backbone of AWS data center operations. You"ll partner with Networking, Construction, Global Network Deployment, Security, Controls, and other engineering teams to ensure our designs meet current requirements while anticipating future network and compute evolution.
Analyzes and evaluates operational problems identified through reports, quality reviews, assessments and various complaints from groups or individuals to determine causes and develop solutions Keeps abreast of key agency policies and priorities likely to affect the service center. Develops and implements operational policies, procedures, processes for the driver license issuance, non-driver identification, permit control, driver records, titling, registration, vehicle inspection, and emission operations.
p>Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. They will be able to apply a variety of project management tools, methodologies, and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality, and risk management, reporting, and metric development/tracking.
Reston, Virginia30+ days ago
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), at last 2-3 years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner.
Experience Requirements: • Three to five years of experience in production improvement driven environment • Three to five years of experience in BPO Services or a related industry • Three to five years of experience in staff management or supervision • Experience providing solutions relating to business process improvement • Experience servicing internal and external customers • Experience working with external vendors/partners • Experience in efficiency production improvement • Excellent interpersonal and communications skills • Strong listening skills; ability to understand customers' needs and equate them to KMBS ECM BPO Services • Ability to lead and execute within a team structure • Ability to collaborate with internal partners and external vendors • Strong knowledge of IIM products/services; Kofax Ascent Capture, Hyland OnBase and SharePoint preferred • Preferred knowledge of Business Process Outsource, back-file and day forward scanning • Strong knowledge of Microsoft Word and Excel • Ability to lead and manage a team to a successful operations and team environment • Strong project management skills • Experience in lean practices. Other essential job functions include, but are not limited to the following: • Tracking and monitoring current and incoming BPO projects to project monthly forecasts and predict staffing needs and costs • Developing processing center employees and processes utilizing lean principles • Developing long-lasting relationships with customers • Collaborating with a variety of IIM personnel to ensure project and processing center success, as well as customer satisfaction • Responsible for all processing center results • Fully analyzing project SOP's, workflow diagrams and station instructions to ensure project success • Escalating appropriate issues to the IIM National Director, BPO Services • Developing appropriate personnel for successful support roles, including Production Manager, Logistics Operator, Imaging Technical Support, etc.