The investigation process may vary based on the complexity of the case and includes but is not limited to assessing the initial jurisdictional questions for each specific case, setting up the complaint file, corresponding with all involved parties, including conducting under-oath examinations, analyzing all gathered evidence, drafting subpoenas to obtain additional information, researching relevant databases and complex matters, and drafting disposition reports upon completion of the investigation. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.