Key Responsibilities · Maintain strong relationships with assigned software partners, serve as a responsive day-to-day contact, and understand upcoming deployments, product requirements, forecasts, and inventory needs · Prepare accurate estimates and sales orders, then track each order through inventory allocation, fulfillment, shipment, delivery, invoicing, and closure · Proactively communicate order status, availability, lead times, delays, backorders, and exceptions while escalating issues that could affect a partner relationship or commitment · Consolidate partner forecasts, maintain visibility into future demand, and coordinate with Operations, Logistics, Finance, Product, Integration, and Support · Follow up on partner and internal action items, and maintain accurate partner, forecast, opportunity, transaction, and communication records in Zoho CRM · Support partner onboarding, QBR preparation, integration coordination, and follow-up while identifying additional partner needs and communicating potential opportunities to the Head of Engagement & Growth The role is specifically expected to monitor progress and communication while the appropriate functional departments remain responsible for performing their assigned work. Compensation & Benefits · $50,000 annual base salary · Performance bonus opportunity up to 20% of base salary · Company profit sharing · Health insurance options · Paid time off and company holidays · Professional development and growth opportunities The performance bonus is based primarily on execution and operational performance , including transaction accuracy, timely order processing, partner communication, forecast administration, follow-up, CRM accuracy, and overall partner support—not an individual sales quota.