The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPAD, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up labs results and ordering supplies), Quest diagnostics. The Back Office Medical Assistant plays a vital role in supporting clinical operations by assisting providers with patient care, performing clinical procedures, and maintaining accurate medical records.