RESPONSIBILITIES:1.Maintain operational control of the facility in the absence of senior staff (including assisting with coverage on Holidays as assigned).2.Oversee operations at the front desk including answering the phone, providing referrals, monitoring the cameras, completing telephone intakes, assisting with client requests, monitoring front door, client medication, crisis intervention, etc.3.Ensure client’s compliance with Volunteers of America policies and house rules.4.Maintain chronological written records of events that occur during the shift.5.Maintain client sign-in/sign-out log.6.Assist with conducting Drug Screenings as assigned.7.Assist with completing initial intake paperwork with new families.8.Check chores daily and assist with oversight of supplies needed for chores including supplies needed in all restrooms (soap, toilet paper, etc).9.Ensure that the facility is prepared for tours.10.Assist in directing volunteer efforts and training volunteers as assigned including working with special groups. This includes providing direct oversight for volunteers while on site as assigned.11.Conduct hourly walk-throughs of the facility and its grounds (including checks of all resident rooms twice daily).12.Monitor number of clients in facility and their behavior.13.Complete required documentation.14.Attend training as assigned.15.Participate in HST team meetings and staff meetings as scheduled.16.Monitor all mealtimes.17.Assist in the kitchen as assigned.18.Provide transportation as assigned.19.Provide childcare as assigned.20.Monitor playroom/Children’s Learning Lab daily (as assigned).21.