possess a current, unencumbered, active license as an RN in CT; possess the ability to make independent decisions when circumstances warrant such action; have the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. In addition, your will leadership ability and the willingness to work harmoniously with professional and non-professional personnel; have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents; and.