Serve as the primary analytics and data science thought partner to senior business stakeholders across the organization, building deep relationships, understanding what each team is trying to accomplish, and guiding the team to deliver the highest-leverage work. SaaS Fluency: Deep, fluent understanding of core SaaS metrics across the customer lifecycle (e.g., ARR growth/composition, NRR, GRR, pipeline velocity, CAC payback, LTV:CAC, and product activation).