The Email Marketing Product Manager owns the technical architecture, configuration, integrations, and product roadmap for our email platform, Microsoft Dynamics 365 Customer Insights Journeys (CIJ), including building, testing, and deploying email campaigns and automated customer journeys. Collaborate with cross-functional teams on the design, implementation, and ongoing support of integrations between CIJ, CRM, and event management platforms such as Cvent; lead resolution of complex platform issues, identify root causes, and implement lasting improvements.