(Non-IT) Customer Service - Member Care Representative II Pyramid, Inc(Non-IT) Customer Service - Member Care Representative IIBrea, CAFull timeKey Responsibilities: Answers moderately complex inbound phone calls from policyholders, agents, third parties, and business partners who are inquiring about insurance products. Provides solutions and uses a structured thought process to achieve results while balancing customers needs with company guidelines.
Senior Customer Care Training Lead, PSA Collectors Universe, Inc.Senior Customer Care Training Lead, PSASanta Ana, CAImprove policies, procedures, and processes through the identification of opportunities for improvement from defined issues considering current procedures; recommend and implement optimal solutions; measure observed improvements, draft documents and reports within PSA Customer Care. Fluent in English with the ability to read and comprehend instructions, correspondence, and memos; ability to effectively present information in one-on-one and group situations to other employees of the organization at multiple levels of employment/management.
Customer Care Representative Morphius CorpCustomer Care RepresentativeArcadia, CAWe work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.
Customer Care Representative Remote Morphius CorpCustomer Care Representative Remoteeastvale, CARemoteWe work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.
Intermediate Customer Care Representative, PSA Vault (Work Onsite) Collectors Universe, Inc.Intermediate Customer Care Representative, PSA Vault (Work Onsite)Santa Ana, CABalances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
In-Office Customer Care/Warranty Representative LennarIn-Office Customer Care/Warranty RepresentativeIrvine, CaliforniaLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Professionally and promptly handle requests by contacting the Homeowner after reviewing provided documentation, homesite and case history to ensure familiarity with the matter.
Customer Care Specialist Everon JobsCustomer Care SpecialistLos Angeles, CaliforniaSkills/Behaviors required for this position include: • Customer Service – Field Customer Care Reps need excellent client or customer. • Communication skills – Reps should be strong written and verbal communicators, since they tend to speak with customers on the phone or in person.
Customer Care Manager - State Farm Agent Team Member Jack Boyajian - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberPasadena, CAFull timeSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Location Address: 5952 Temple City Blvd, Temple City CA 91780 & 3324 E Colorado Blvd, Pasadena CA 91107.
NewCustomer Service Representative (Call Center experience) Tax Relief HelpersCustomer Service Representative (Call Center experience)Los Angeles, CA$22–$25 / hourIn this exciting role, you will tackle the pulse of our daily operations by fielding incoming calls from clients and various parties, addressing their concerns, and directing inquiries to the appropriate experts, ensuring every client interaction enhances their impression of our commitment to excellence. \nCompany Description Tax Relief Helpers brings over 75 years of combined experience servicing our clients through a team of expert tax attorneys, CPAs, and enrolled agents.
Byram Healthcare Customer Service Representative - Bilingual (Spanish) Byram Healthcare CentersByram Healthcare Customer Service Representative - Bilingual (Spanish)Anaheim, CaliforniaThe bilingual representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Customer Service Rep - Bilingual Spanish Kinetic Personnel Group, Inc.Customer Service Rep - Bilingual SpanishOrange, CA$24–$30 / hourUtilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the position assignment. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.
NewBYRAM HEALTHCARE Customer Service Representative Byram Healthcare CentersBYRAM HEALTHCARE Customer Service RepresentativeAnaheim, CaliforniaRemote$20–$25 / hourThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Customer Service Associate Integrated Resources, IncCustomer Service AssociateOrange, CaliforniaContractorAssist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call.
Customer Service Representative I Johnson Service GroupCustomer Service Representative IIrvine, CADevelop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Duties And Responsibilities Customer AdvocateRespond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims in a confidential, professional, and ethical manner.
Customer Service Agent Johnny WasCustomer Service AgentLos Angeles, CaliforniaYou will contribute to department productivity and profitability by handling all customer-led requests, inquiries, and complaints in compliance with the team’s Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s). Maintain and cultivate effective relationships with internal departments that fosters compassion, respect and teamwork.
NewCustomer Service Representative Johnson Service GroupCustomer Service RepresentativeIrvine, CAnCompany Description Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Customer Service Representative DHL (Deutsche Post)Customer Service RepresentativeBloomington, CAIn addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels. Key Accountabilities: Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Insurance Customer Service Representative ALLSTATE: Sandoval Insurance & Financial Services Inc.Insurance Customer Service RepresentativeCOVINA, CAFull timeWe’re looking for a detail-oriented, customer-focused Customer Service Representative who takes pride in helping clients, retaining business, and earning more by doing great work. Supreme Insurance Agency is a high-performing Allstate agency built on service, accountability, and results.
Scheduler - Sr. Customer Service Rep Artech LLCScheduler - Sr. Customer Service RepLos Angeles, CA$19–$21.99 / hourOther fast-paced, customer-focused environments often possess the communication, multitasking, and problem-solving skills needed to succeed in this role. We welcome candidates who meet the minimum qualifications, as well as recent college graduates who are eager to begin a career in healthcare and gain valuable professional experience.
Call Center Customer Service Ultimate Staffing ServicesCall Center Customer ServicePasadena, California$19–$23 / hourThe Call Center Customer Service Representative is responsible for providing prompt, professional, and courteous support to customers via phone, email, chat, or other communication channels. Assist customers with questions related to products, services, orders, billing, or accounts.