NewMedical Device Sales - Paid Internship Medical Sales CollegeMedical Device Sales - Paid InternshipHart, MIProactively research and identify new opportunities via outbound efforts utilizing university relationships, word of mouth, LinkedIn, social media platforms, networking, direct referrals, etc. Shall not misrepresent the nature of the school, facility, programs, expected outcome of training, employment, salary expectations, etc. in any way, either directly or indirectly, implied or omitted.
NewMeteorologist U.S. NavyMeteorologistWhitehall, MIJob Title: Oceanography Category / Component: Officer • Both Overview Oceanography (OCEANO) Officers, also called METOC, are the Navy's geophysical experts who understand and apply all facets of meteorology, oceanography, hydrography, bathymetry, geophysics, and precise time and astrometry. Work environments range from being at sea on surface combatants, survey vessels, aircraft carriers, and amphibious ships to being ashore at major production commands, forecast centers, headquarters, and research facilities.
Jr. Lab Technician - Chemistry - Research Center Howmet AerospaceJr. Lab Technician - Chemistry - Research CenterWhitehall, MIFollow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report .
Jr. Lab Technician - Chemistry - Research Center Howmet Aerospace IncJr. Lab Technician - Chemistry - Research CenterWhitehall, MIThis off-shift CHEMISTRY LAB TECHNICIAN will be located in our Research and Development Center and will support the following HRC TS Chemistry Lab functions: Preparation of chemistry samples, includes extensive cutting and sectioning using wet cut off saws. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report.
Wet Chemistry Analyst TraceWet Chemistry AnalystMuskegon, MichiganThe Wet Chemistry Analyst prepares and analyzes water, oil, soil, and sediment samples while accurately documenting results and maintaining laboratory records. This role requires working independently and collaboratively in a fast-paced production laboratory and reports to the Wet Chemistry Supervisor or Manager.
Associate Quality Specialist Nestle SAAssociate Quality SpecialistFremont, MIDevelop, implement and maintain Nestlé Quality programs including HACCP, prerequisite programs & food safety plan in the pilot plant and culinary kitchen Review production records and manage release of test material produced in the pilot plant Ensure project managers and product developers are trained as needed in the Trial Management System and other quality requirements Explore and support implementation of digital solutions and processes to enhance Quality systems and efficiencies to the site Maintain laboratory equipment, provide training for methodology, and test products or ingredients to support innovation. preferred Better Process Control School (course) ISO FSSC 22000 Lead auditor training; PCQI certified, HACCP certified preferred Knowledge of Organic Certification requirements preferred Knowledge of Hygienic Design preferred Principles of environmental pathogen monitoring preferred Basic Thermal Process knowledge; General laboratory knowledge and technique Knowledge of FDA, USDA State of MI regulations.
Senior Project Management Specialist Nestle SASenior Project Management SpecialistMIBS in related science fields (e.g., Food science, Material sciences, Agricultural or Environmental sciences, Biology, Biochemistry, Chemistry, Packaging, or related sciences) Project Management certification (e.g., PMP, ITIL, COBIT) and/or Nestlé PM dossier is a plus . Apply coaching and influencing skills to lead cross-functional and multidisciplinary teams, by embracing details and ambiguity while keeping a general view to reduce complexity and to strive for rapid but informed management decisions .
Quality Specialist Nestle SAQuality SpecialistFremont, MIPRIMARY RESPONSIBILITIES: Pilot Plant Quality Processes Develop, implement and maintain Nestlé Quality programs including HACCP, prerequisite programs & food safety plan in the pilot plant and culinary kitchen Review production records and manage release of test material produced in the pilot plant Ensure project managers and product developers are trained as needed in the Trial Management System and other quality requirements Explore and support implementation of digital solutions and processes to enhance Quality systems and efficiencies to the site Maintain laboratory equipment, provide training for methodology, and test products or ingredients to support innovation Nestle Management System - Good Laboratory Practices Coordinate the Nestle Management System (NMS) for the site and manage full implementation of the Food Safety Management System (FSMS) for pilot plant & Good Laboratory Practices (GLP) for the site laboratory Represent the pilot plant in internal and external audits of the NMS & GLP processes Participate and provide guidance in audits, gap assessments and technical assistance as requested Innovation & Renovation Ensure Quality and compliance of all development trials in the pilot plant Support completion of Quality deliverables for pilot plant projects according to local and Nestlé requirements. Specific NMS experience is preferred GLOBE (SAP) Better Process Control School (course) ISO FSSC 22000 Lead auditor training; PCQI certified, HACCP certified Organic Certification Knowledge of Hygienic Design Principles of environmental pathogen monitoring Basic Thermal Process knowledge; General laboratory knowledge and technique FDA & USDA regulations It is our business imperative to remain a very inclusive workplace.
Environmental Engineer Muskegon, MI $80K - $100K Nirvana Health & WellnessEnvironmental Engineer Muskegon, MI $80K - $100KMuskegon, MichiganWe are looking for a Environmental Engineer to use the principles of engineering, soil science, biology, and chemistry to develop technically sound solutions to environmental problems. You will be involved in efforts to grow compliance with environmental public policy, optimize the utilization of resources and improve the quality of the surrounding environment.
Hygienist Supervisor Nestle SAHygienist SupervisorMIEXPERIENCE: Demonstrated Competence in food safety / HACCP, hygiene, and pest control to support business requirements: Experience in successfully implementing quality assurance programs Demonstrated capability to lead a group Participating in audit teams and/or improvement projects with more senior staff members Developing and delivering training to both technical and non-technical personnel Establishing networks of peers, in market or factories SKILLS: Ability to communicate efficiently internally and externally. PRIMARY RESPONSIBILTIES: Validation and Verification Metal detector, X-Ray, label scanner (QR Code and Barcode), other detection and rejection devices CIP, COP, manual cleaning Write up validation/verification protocol Organize swabs and swabbing paperwork Setup, manage, enforce and maintain programs and verification activities related to Pre Requisite Programs (PRP) (zoning, pest control, personnel hygiene, sanitation, allergen sanitation, sanitary design, environmental monitoring).
Medical Laboratory Scientist II Quest Diagnostics IncMedical Laboratory Scientist IIMIProvides support to the department in the areas of quality control, troubleshooting complex problems, customer support, instrument and equipment maintenance, staff training, process improvement, and the completion of special projects as assigned. Category: Laboratory Location: Fremont, Michigan Job Function: Operations Job Family: Laboratory Operations Shift: Night Employee Type: Regular Full-Time Work Mode: On-site.
Resource Recovery Center Pretreatment Inspector Muskegon County, MichiganResource Recovery Center Pretreatment InspectorMuskegon, MI$27.77–$35.94 / hourPossess a Bachelor's degree with major course work in Chemistry, Biology, Engineering or a closely related field; AND Have minimum of one (1) year full-time, paid work experience in an environmental enforcement program, an industrial or municipal environmental regulatory program or a laboratory setting, with emphasis in data processing; OR. Possess an Associates degree with major course work in science; AND Have a minimum of five (5) years full-time, paid work experience in an environmental enforcement program, an industrial or municipal environmental regulatory program or a laboratory setting, with emphasis in data processing.
NewChemist- 1st shift Tower Laboratories LtdChemist- 1st shiftMISupport by suggesting, authoring, and reviewing notebooks, and various QC and technical documents such as SOPs, testing worksheets, CoAs, Product Specs, Raw Material Specs, and other QC/R&D documents as required. POSITION SUMMARY: This lab-based position will perform all phases of chemical testing of raw material, in-process, and finished product control samples and perform analytical testing following the written procedures in place.
NewMedical Laboratory Technologist/Medical Laboratory Scientist - $5,000 Sign-On-Bonus Trinity HealthMedical Laboratory Technologist/Medical Laboratory Scientist - $5,000 Sign-On-BonusShelby, MIDescription: Responsible for the safe and accurate processing of laboratory specimens and reporting of results, maintaining laboratory equipment and performing quality control in the clinical laboratory. Performs testing, evaluates results, solves problems, documents results and communicates reports as needed.
Chemist - 2nd shift Tower Laboratories LtdChemist - 2nd shiftMISupport by suggesting, authoring, and reviewing notebooks, and various QC and technical documents such as SOPs, testing worksheets, CoAs, Product Specs, Raw Material Specs, and other QC/R&D documents as required. POSITION SUMMARY: This lab-based position will perform all phases of chemical testing of raw material, in-process, and finished product control samples and perform analytical testing following the written procedures in place.
Medical Laboratory Scientist (MLS) / Medical Laboratory Technician (MLT) - Oceana County Trinity HealthMedical Laboratory Scientist (MLS) / Medical Laboratory Technician (MLT) - Oceana CountyShelby, MIShift: Description: Responsible for the safe and accurate processing of laboratory specimens and reporting of results, maintaining laboratory equipment and performing quality control in the clinical laboratory. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
Medical Laboratory Scientist (MLS) / Medical Laboratory Technician (MLT) - $2,500 Sign‑On Bonus Trinity HealthMedical Laboratory Scientist (MLS) / Medical Laboratory Technician (MLT) - $2,500 Sign‑On BonusShelby, MIConducts a variety of chemical, microscopic, bacteriologic and diagnostic laboratory tests to assist physicians in the diagnosis and treatment of medical disorder, bodily dysfunction and evaluation of patient response to treatment. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
Medical Laboratory Scientist (MLS) / Medical Laboratory Technician (MLT) - $5,000 Sign‑On Bonus Trinity HealthMedical Laboratory Scientist (MLS) / Medical Laboratory Technician (MLT) - $5,000 Sign‑On BonusShelby, MIConducts a variety of chemical, microscopic, bacteriologic and diagnostic laboratory tests to assist physicians in the diagnosis and treatment of medical disorder, bodily dysfunction and evaluation of patient response to treatment. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
Drinking Water Analyst TraceDrinking Water AnalystMuskegon, MichiganTrace Analytical Laboratories, Inc. is a growing environmental testing laboratory committed to delivering accurate, timely, and cost-effective analytical data. The Drinking Water Analyst is responsible for analyzing drinking water samples for PFAS and Synthetic Organic Compounds (SOC).
Medical Laboratory Scientist (MLS) / Medical Laboratory Technician (MLT) Trinity HealthMedical Laboratory Scientist (MLS) / Medical Laboratory Technician (MLT)Muskegon, MIConducts a variety of chemical, microscopic, bacteriologic and diagnostic laboratory tests to assist physicians in the diagnosis and treatment of medical disorder, bodily dysfunction and evaluation of patient response to treatment. Position Purpose: Great opportunity for a MLT Registered Tech professional to work in an organization that focuses on treating the whole person, physically, emotionally and spiritually!
Laboratory Assistant III, Point of Care Corewell HealthLaboratory Assistant III, Point of CareMIWe require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Maintenance Technician Standby Start with a job, stay for a career.Maintenance Technician StandbyMuskegon, MichiganSuccessfully perform plumbing tasks including pipe fitting, shut offs, sink replacements, faucet installations, garbage disposal installations, and repairs. Deliver quality carpentry work including replacing doors, doorjambs, drywall, trim, interior/exterior caulking, and step replacement.
Process Safety Engineer Danaher CorpProcess Safety EngineerMuskegon, MIEnsure site's continued execution of its Environmental Management System for purposes of obtaining its ISO 14001 certification in the future; Coach and support the multiple framework element owners/co-owners to guarantee proper deployment of the Danaher & Cytiva EHS framework programs at the site; Embrace and apply the Danaher Business System (DBS) Continuous Improvement tools & processes for EHS improvement & risk mitigation opportunities; partner with the broader Cytiva Global EHS team for best practice & lessons learned sharing and collaboration across sites. Ability to lift, move or carry equipment up to 30lb, walk moderate distances/traverse un-even ground, withstand extended periods of standing/sitting, ability to maneuver several flights of stairs and occasionally ascend/descend ladders, stoop/kneel to investigate indoor/outdoor EHS concerns.
NewTester IMCS Group IncTesterHart, CTSpecific Services Required: In the role of the QA Automation Tester, the following services are required: Follow the core technology and architecture for automated testing of large-scale distributed systems, midrange to client server and n tier e commerce applications and solutions. The specific focus of this candidate will be to ensure that new systems are built in a way that best ensures that functional requirements are met whilst also ensuring that service qualities (Performance, scalability, extensibility, maintainability, security, interoperability) for now and for the future are achievable.
Quality Engineer - Plant 3 Howmet AerospaceQuality Engineer - Plant 3Whitehall, MIFollow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report .
Server Engineer Howmet AerospaceServer EngineerWhitehall, MIFollow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report .
Computer AI Engineer Howmet AerospaceComputer AI EngineerWhitehall, MIFollow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report .
Engineering Manager - Plant 3 Howmet AerospaceEngineering Manager - Plant 3Whitehall, MIFollow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report .
Senior Ceramic Engineer Howmet AerospaceSenior Ceramic EngineerWhitehall, MIFollow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report .
Quality Engineer - Plant 10 Howmet AerospaceQuality Engineer - Plant 10Whitehall, MIFollow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report .
CT Process Owner - Plant 10 Howmet AerospaceCT Process Owner - Plant 10Whitehall, MIFollow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report .
Teamcenter Application Specialist Howmet AerospaceTeamcenter Application SpecialistWhitehall, MIFollow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report .
Process Engineer - Plant 3 Howmet AerospaceProcess Engineer - Plant 3Whitehall, MIThis position will be located in our Plants 1 & 3, Whitehall Casting Operation, and will support manufacturing through process control and improvement initiatives, assume responsibility for integrity for assigned products, establish and maintain external and internal customer contacts, document and prepare part specific work instruction, maintain knowledge of job cost, and develop/implement appropriate plans to improve profitability. Relationship--connects individually and with teams across shifts and practices; builds rapport and commonality; creates a “win together” ethic; serves as liaison between shop floor and engineering; keeps the pulse of the floor; helps people feel heard.
Process Engineer – Plant 5 - Ti-Cast Howmet AerospaceProcess Engineer – Plant 5 - Ti-CastWhitehall, MIRelationship--connects individually and with teams across shifts and practices; builds rapport and commonality; creates a “win together” ethic; serves as liaison between shop floor and engineering; keeps the pulse of the floor; helps people feel heard. Systems thinker--sees the business and its operation holistically; understands actions and reactions; considers multiple pathways of potential effect before decisions; thinks strategically about interventions with an eye toward scale.
Intern - Automation Engineer - Whitehall, MI (Summer 2026) Howmet AerospaceIntern - Automation Engineer - Whitehall, MI (Summer 2026)Whitehall, MIThe 2026 Summer Internship Program consists of 10-14 weeks of structured hands-on training involving plant tours, lunch & learn seminars, fun networking events to connect with fellow interns, and projects selected to add direct value to the business. Currently enrolled in a bachelor’s degree in the following disciplines: Mechanical, Electrical, Robotic, Industrial/Manufacturing or Aerospace Engineering, Engineering Technology or Computer Science/Software Engineering.
RN LDRP Integrated Resources, IncRN LDRPFremont, MIThis includes ethical practice, culturally congruent practice, communication, collaboration, leadership, education, evidence-based practice and research, quality of practice, professional practice evaluation, resource utilization and environmental health. Assumes an autonomous leadership role and delegates appropriately to unlicensed assistive personnel to facilitate safe, quality patient care in a cost-effective manner.
Sr. Automation Controls Engineer Sunrise Systems IncSr. Automation Controls EngineerMuskegon, MIThis role involves testing and witnessing commissioning tests to ensureall corresponding applications are correctly integrated with the DeltaV system. Experience with life science or chemical manufacturing equipment, controls, reactors, fluid handling equipment, filters, and purification equipment.
Engineering - Engineer - Automation (Mid Level) LancesoftEngineering - Engineer - Automation (Mid Level)Muskegon, MI$80This role involves testing and witnessing commissioning tests to ensureall corresponding applications are correctly integrated with the DeltaV system. •Experience with life science or chemical manufacturing equipment, controls, reactors, fluid handling equipment, filters, and purification equipment.
Senior Product Engineer Howmet AerospaceSenior Product EngineerWhitehall, MIFollow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report .
Technician - Installation MacQueenTechnician - InstallationMuskegon, MichiganIf you've got experience with vehicle electronics, low-voltage wiring, automotive electrical systems, upfitting, or emergency vehicle installations—and you're looking for work that actually matters—we should talk. This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Remount Technician MacQueenRemount TechnicianMuskegon, MichiganYou’ll work hands-on through every phase of the remount process: Disassemble used or damaged emergency vehicles, including electrical systems, cabinetry, interior/exterior components, and mounting systems. This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Server Engineer Howmet Aerospace IncServer EngineerMITo learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report. With $8.3 Billion in revenue in 2025, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world.
NewData Center Operations Analyst Western & Southern Financial Group IncData Center Operations AnalystFREMONT, MIRequires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Operates a variety of computer systems, including z/OS Enterprise Server, Windows Server, and high-speed Xerox laser printers, while performing additional tasks required to maintain efficient data center operations.
Principal Account Manager - Automotive Refrigerants (Remote) Solstice Advanced Materials IncPrincipal Account Manager - Automotive Refrigerants (Remote)Muskegon, MIRemote$137,000–$190,000 / yearAn exceptional and exciting career opportunity is currently available for an Automotive Principal Account Manager; reporting to the Global Director of Sales, responsible for managing and growing sales of automotive refrigerant products at key automotive OEMs in USA. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more.
Faculty - Respiratory Therapy Clinical Coordinator Muskegon Community CollegeFaculty - Respiratory Therapy Clinical CoordinatorMuskegon, MIFull timePushing, Pulling, Twisting, Bending Climb or Balance Stoop, Kneel, Crouch, or Crawl Squatting Handle or Feel Reach with Hands and Arms Talking or hearing Tasting/Smelling Working Overhead Speak in English via Phone or In Person Close, Distance, Peripheral, and Color Vision along with Depth Perceptions Ability to Adjust and Focus Work Environment: Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels. Meet curriculum outcomes; Grade assignments in a meaningful way to promote continued student growth, return graded assignments to students in a timely manner, and assign final grades for all students, meeting or exceeding all institutional deadlines for completion.
Senior Ceramic Engineer Howmet Aerospace IncSenior Ceramic EngineerMIAct as a primary subject matter technical resource in non-metallic materials used in the production of aerospace and power generation investment cast components, including raw material processing, laboratory testing as well as root cause analysis of process and material challenges. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report.
Manufacturing Data Analyst - Core Plant Howmet Aerospace IncManufacturing Data Analyst - Core PlantMIStrategy support--understands plant, campus, segment and enterprise strategy and prioritizes efforts accordingly; quantifies prospective interventions using common metrics; uses analytics to improve stakeholders' ability to identify and achieve toward established hoshin. Serve as the site's subject matter expert and primary user for OHCMS (One Howmet Casting Manufacturing System), Howmet's internal manufacturing execution and lot traceability system, act as backup to the Lot Trace Administrator and maintain lot integrity across production operations.
Process Engineer (Post-Cast Process Owner) - Plant 10 Howmet Aerospace IncProcess Engineer (Post-Cast Process Owner) - Plant 10MIRelationship--connects individually and with teams across shifts and practices; builds rapport and commonality; creates a "win together" ethic; serves as liaison between shop floor and engineering; keeps the pulse of the floor; helps people feel heard. Systems thinker--sees the business and its operation holistically; understands actions and reactions; considers multiple pathways of potential effect before decisions; thinks strategically about interventions with an eye toward scale.
Intern - Automation Engineer - Whitehall, MI (Summer 2026) Howmet Aerospace IncIntern - Automation Engineer - Whitehall, MI (Summer 2026)MIExperience with robotics or other programming of robots • Strong verbal and written communication skills • Strong collaboration skills • Ability to work in a self-directed or team environment • Highly detailed and organized • Relevant internship/work experience a plus. The 2026 Summer Internship Program consists of 10-14 weeks of structured hands-on training involving plant tours, lunch & learn seminars, fun networking events to connect with fellow interns, and projects selected to add direct value to the business.
Automation Engineering Specialist - Plants 1/3 Howmet Aerospace IncAutomation Engineering Specialist - Plants 1/3MIBS Degree in the following disciplines: Mechanical, Electrical, Robotic, Industrial/Manufacturing or Aerospace Engineering, Engineering Technology or Computer Science/Software Engineering from an accredited institution OR 7 years of related experience. Relationship--connects individually and with teams across shifts and practices; builds rapport and commonality; creates a "win together" ethic; serves as liaison between shop floor and engineering; keeps the pulse of the floor; helps people feel heard.