Within this organization, the End User Services team delivers high-touch support across executive, business, and trading environments, partnering closely with engineering, security, facilities, and vendor teams to provide reliable, responsive service for critical users and workflows. Outstanding communication, discretion, professionalism, and stakeholder management skills, with the ability to work onsite in Midtown Manhattan, participate in an on-call rotation, and support after-hours events; scripting, automation, reporting, SQL, MongoDB, travel flexibility, and the ability to safely handle equipment are helpful additions.