In conjunction with the Ancillary Manager serve as the escalation point for lounge and venue related inquiries, using in-depth knowledge of the venue, amenities, food and beverage offerings, and key locations to resolve guest concerns and ensure a consistently elevated experience. In addition to overseeing the day-of event experience, the Premium Lounge Host Supervisor is responsible for completing post-event reporting for management, including staffing notes, guest feedback, operational challenges, and opportunities for improvement.