Key areas of responsibility include enterprise applications and platforms (such as WebFez, WebFez HQ, MDS, and Mobile Noble), help desk operations, budgeting, vendor management, disaster recovery planning, software licensing compliance, cybersecurity, privacy, and physical security. The role is responsible for developing and executing the organization's technology vision, ensuring technology investments align with business and membership objectives, and identifying opportunities to improve operations, enhance member services, reduce costs, and strengthen security.