Brooklyn, New York30+ days ago
Assists Health Plan members with Medicaid Recertification, DME & Medical Supplies request submission, surplus payment, OTC card activation, reviewing benefits, PCP assignment, and contact information verification, billing issues, and communicate this information to the relevant department promptly to ensure high level of member satisfaction with services. • Liaison between consumers (e.g., patients, members, clients, and families) and customers (e.g., B2B, referral source, payers, and provider networks).