Participates in meetings, conferences and workshops at local, regional and state levels; Assists in the administration of a functional unit; Conducts advanced outreach to community organizations, government agencies, developers and the public to encourage participation, resolve problems or obtain input; Answers inquiries and provides general information to the public regarding land use projects, permitting procedures, development policies, plans, zoning ordinances and other regulations; Provides information to the public regarding the permitting and development review requirements of other County departments such as Fire Marshals Office, Environmental Health, Land Development Engineering, Geology, Roads and Airports, and Building, and County programs such as Williamson Act, Historic Preservation, and the Santa Clara Valley Habitat Plan; Resolves issues and complaints from the public or neighbors and permit applicants; Attends evening meetings; May be assigned as a Disaster Service Worker, as required; Performs related work as required. The County prioritizes employee mental health and well-being and offers a top-tier Employee Assistance Program (EAP) through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.