Specific duties include: Producing a variety of documents using varied and advanced word processing software functions; Storing, retrieving, editing, and printing a variety of documents with complex formats such as graphics or tables within the text; Sorting, calculating, and retrieving data from electronic databases or spreadsheets to produce reports, charts, and graphs; Answering telephones and referring callers to staff members or taking messages as appropriate; Providing general office clerical support; Sorting, filing, and retrieving materials in alphabetical, numerical, or chronological order; and. Examples of general experience include: producing, storing, retrieving, and printing documents using word processing hardware and software; sorting, calculating, and retrieving information from electronic databases or spreadsheets to produce reports, charts, and graphs; answering office telephones and referring calls to appropriate staff; sorting, filing and retrieving materials in alphabetical, numerical or chronological order; providing general office clerical support.