Selects, trains, develops, coaches, supervises, evaluates and disciplines employees directly or indirectly through management and supervisory staff; meets regularly with Division managers and supervisors; ensures that Division managers and supervisors meet regularly with their staff; reviews, and ensures that evaluations are completed timely for all Division staff; may oversee implementation of the Division''s workforce development program, including maintenance of training materials to stay current with legislation, Rules of Court, policies and procedures, and development of evaluation methods to assess progress toward achieving a highly competent workforce. Knowledge of principles and practices of administration, personnel, supervision and budget management; statutes, rules and regulations that govern Court Support operations; laws, code of ethics and rules governing the operation of a court; legal terminology, forms and procedures for Court Support operations; methods of leadership, communication and project management; problem solving and conflict resolution; workforce development; effective customer service practices; employee development, supervision, training, evaluation and discipline; judicial branch operations; relationship of Court to various justice partners, other public and community agencies; court case management systems and other technology tools.