Above-average communication skills (written and verbal) Ability to resolve complex issues Organize and interpret data Ability to handle multiple assignments Ability to effectively deal with a diverse group of individuals Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents) Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage. This job requires mastery of claims-handling skills and requires the person to: • Investigate and assemble facts • Determine policy coverage • Evaluate the amount of loss • Analyze legal liability • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims • Become familiar with insurance coverage by studying insurance policies, endorsements, and forms • Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary • Ensure that claims payments are issued in a timely and accurate manner • Handle investigations by phone, mail, and on-site investigations.