Customer Service Representative ServiceMaster RestoreCustomer Service RepresentativeWilmington, MAAs the hub of all claims, CSR is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. Ensure that uploading photos, and other documents are appropriately described, titled and uploaded in real time, as well as follows up to get missing required data from homeowner and insurance/mortgage information not obtained on initial call.
Outside Auto Appraiser The Travelers CompaniesOutside Auto AppraiserMiddleboro, MA$63,800–$105,400 / yearDelivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file. Scopes claims utilizing technical expertise and information gathered to accurately determine physical claim value of claims using company recognized resources, estimating and evaluation software.
NewAccount Follow-Up Representative I Harris Computer SystemsAccount Follow-Up Representative IBoston, MARemote$18–$26 / hourTimely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient's insurance, proration to correct financial class and notation of patient accounts with steps taken for resolution. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals.
NewCustomer Service Representative ServiceMaster Disaster Associates 5253Customer Service RepresentativeWilmington, Massachusetts$20–$26 / hourAs the hub of all claims, CSR is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. Ensure that uploading photos, and other documents are appropriately described, titled and uploaded in real time, as well as follows up to get missing required data from homeowner and insurance/mortgage information not obtained on initial call.
Program Administrator - Cancer Genetics and Prevention Dana-Farber Cancer Institute IncProgram Administrator - Cancer Genetics and PreventionBOSTON, MA$60,330–$74,915 / yearWe provide thoughtful partnerships with primary and specialized health care providers in order to offer exemplary cancer risk assessment, genetic counseling and testing, dedicated monthly patient reviews, and continuing educational resources in the complex and dynamic field of cancer genetics. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management.
Loss Fund Management Administrator Kennedys Law LLPLoss Fund Management AdministratorChelmsford, MAThe successful candidate will work competently within the Financial Operations team as a Loss Fund Administrator, contributing to the effectiveness of the Loss Fund Management team by providing a comprehensive and efficient service to internal and external clients in order that the business objectives of the firm and the department are achieved. Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.
Entry Level Electronics & Appliance Remediation/ Delivery Prism Specialties of Northeast New EnglandEntry Level Electronics & Appliance Remediation/ DeliveryMarlborough, MAFull timeWe're a disaster restoration company specializing in restoring consumer and commercial electronics and appliances, and we're looking for a reliable, detail-oriented General Technician to join our team. When a fire or flood hits a home or business, people lose more than "stuff" — they lose the TV where the family gathers, the appliances they rely on every day, the equipment a business runs on.
NewHR Specialist - Leave of Absence, Workers Comp Town of BrooklineHR Specialist - Leave of Absence, Workers CompBrookline, MA$79,894–$84,237 / yearIn this pivotal role, you will ensure the effective management of workers' compensation cases, leave of absence programs such as FMLA and parental leave, and related services to support employees through various life, medical, and injury-related challenges. The Town of Brookline is seeking a dynamic Human Resources Specialist with strong skills in Leave of Absence and Workers Compensation Management to join our team.
Customer Service Lead AmeriVetCustomer Service LeadMedway, MassachusettsAs both a Client Service Representative and Supervisor, you will serve as the first and last point of contact for our clients while guiding and supporting the reception team to ensure outstanding client and patient experiences. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
IT Quality Engineer Berkshire Hathaway Specialty Insurance CoIT Quality EngineerBoston, MAPart of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. The Quality Engineering role is accountable for engaging business users and IT team members throughout the lifecycle of projects and supporting releases to production.
Forensic Engineer - MechanicalNEW The Vertex Co IncForensic Engineer - MechanicalNEWMARemote$146,000–$348,000 / yearResponsible for supporting assigned manager in meeting or exceeding the defined annual budget for the entire practice area (including proactive creation of work product to meet or exceed defined utilization targets, oversight of execution of profitable technical assignments, and communication with clients as assigned or requested). Effectively coordinate with other team members as requested or assigned, able to provide technical work product review, and monitor own progress on assigned tasks or projects, and ensure work product produced by self is consistently high quality.
NewUS - Staffing - Contracts Manager MindlanceUS - Staffing - Contracts ManagerBoston, MA$50 / hourDay one focus areas include statements of work for staff augmentation and managed services, renewals across the data and analytics portfolio, and the contracting workstream supporting a new investment vehicle, which involves fund administration, loan servicing and technology agreements that need to line up with one another. Translate contractual rights, obligations and risk positions into plain terms for portfolio managers, operations leads and technology owners who are not contracting specialists, and help them shape requirements into a scope a vendor can price and deliver against.
Data Scientist / Senior Data Scientist Berkshire Hathaway Specialty Insurance CoData Scientist / Senior Data ScientistBoston, MAIn addition, you will conduct in-depth evaluation of vendor models, research and develop internal views of exposure and risks, consult on account-specific risk analyses, and develop internal tools to facilitate account underwriting decision-making and other related activities. Experience applying advanced statistical techniques and machine learning to large data sets, especially in areas of structural performance, natural catastrophe hazard, building exposure data, geospatial data, or insurance claims data.
Surgical Coordinator, Full-Time Days, 40 Hours, Orthopedics Day Kimball Healthcare IncSurgical Coordinator, Full-Time Days, 40 Hours, Orthopedicsputnam, CTResponsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of surgical and office medical procedures Plans and directs verification of patient insurance and data processing to ensure accurate patient billing Books, coordinates and reschedules patient surgery, pre-op and post-op appointments. Surgical Coordinator Job Summary The Surgical Coordinator is a position that includes surgical coordination, obtaining required authorizations for orthopedic, surgical, procedural and diagnostic services, FMLA paperwork processing and customer service.
Pharmacy Technician (Fulfillment) Brigham and Women's HospitalPharmacy Technician (Fulfillment)Burlington, MAExcellent customer service skills, excellent written and verbal communication skills, proficient in the English language, good attention to detail, ability to problem solve effectively, ability to follow policies and procedures, basic math skills, advanced computer skills and proficient with medical terminology. Commit to Building Relationships: Quickly forge and sustain (or develop and maintain) strong relationships with pharmacists, coworkers, prescribers, nurses and patients to build/support the services we provide.
NewEntry Level Electronics & Appliance Remediation/ Delivery Prism SpecialtiesEntry Level Electronics & Appliance Remediation/ DeliveryMarlborough, Massachusetts$17–$20 / hourJob Type: Full-Time - 40 hours/week Compensation: $17.00 - $20.00 per hour For over 25 years, steady and calculated growth has evolved the company into a world-class operation in restoring electronics, art, textiles, and documents quickly and effectively. We provide high quality and cost-effective “hands-on” restoration services with appropriate turnaround times that contractors, claims professionals, and homeowners require.
Experienced Quality Assurance Analyst Vets HiredExperienced Quality Assurance AnalystBoston, MassachusettsThis role partners closely with business users, developers, and testing teams across the full project lifecycle, delivering effective testing strategies and driving continuous quality improvements. The ideal candidate enjoys solving challenging problems, thrives in collaborative environments, and brings strong hands-on testing expertise.
Trial Attorney, Law Offices of David Matela Safety Insurance Group IncTrial Attorney, Law Offices of David MatelaWoburn, MACommunication: Strong ability to deliberately and precisely exchange thoughts and opinions with one or more persons and to effectively translate legal language and ideas into layman's terms. Courtroom Skills: Able to demonstrate appropriate courtroom behavior, attire and decorum and is knowledgeable of the rules and regulations that govern proceedings and conduct in courts of law and or other legal forums and tribunals.
Auto Damage Adjuster (Field) GEICO GENERAL INSURANCE COMPANYAuto Damage Adjuster (Field)Boston, MA$36.63–$57.49 / hourAs an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately settling claims. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
Orthopedic Surgery Workers Compensation Specialist Boston Medical CenterOrthopedic Surgery Workers Compensation SpecialistBoston, MA$25.48–$37.02 / hourOther duties include but are not limited to, answering telephones, facilitating communications between the WC stakeholders, assisting with peer reviews, filing, mail processing, document scanning, preparing and handling letters and medicolegal document(s), and surgical pre-authorizations. Communicating with employees, managers, insurance carriers, medical providers, surgeons, attorneys, legal representatives, and upper management regarding workers comp issues.