REQUIRED COMPETENCIES: Knowledge of security procedures • Ability to work effectively under stressful conditions • Ability to establish and maintain courteous and effective working relationships with others • Communicate clearly and concisely both orally and in writing for the purpose of obtaining and disseminating information • Exercise diplomacy when dealing with people in sensitive situations • Apply active listening techniques in order to obtain complete and accurate information • Function effectively as a member of a team • Apply the principles of supervision to direct the work activities of subordinates • Rapidly prioritize a variety of tasks and take appropriate action • Must have sufficient computer knowledge to perform clerical tasks and prepare daily reports • Ability to apply first responder techniques in performing emergency first aid and CPR • May be required to work irregular hours, holidays, weekends and overtime. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel in order to operate office equipment, hardware, keyboards or controls, or writing implements; reach with hands and arms to file or handle documents; stoop, kneel or crouch in order to file or reach files, data or electrical outlets.