For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence. This role includes analyzing, investigating, and retrieving claim file information to determine Publix's liability, communicating directly with customers, which includes informing them of Publix's liability assessment and negotiating settlements.