NewVP, Claims Operations USAAVP, Claims OperationsChesapeake, VA$257,250–$463,050 / year10 years of progressive financial services experience to include P&C industry work experience in Claims developing strategies, managing major P&C initiatives and delivering results within a complex matrix environment. Demonstrated experience leading large-scale claims or contact center operations, including oversight of sizable, geographically dispersed teams and complex service delivery environments.
Claims Auto Adjuster (Mid-Level) - Non-Injury USAAClaims Auto Adjuster (Mid-Level) - Non-InjuryChesapeake, VA$51,370–$92,060 / yearSupports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
NewInside Senior Property Claims Adjuster USAAInside Senior Property Claims AdjusterChesapeake, VA$63,590–$121,530 / yearWhat you'll do: Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
NewInjury Claims Examiner (East Region) USAAInjury Claims Examiner (East Region)Chesapeake, VA$85,040–$162,550 / yearAs a dedicated Injury Claims Examiner (East Region), you will be responsible to adjust complex auto and homeowner bodily injury claims, UM/UIM , and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes.
Head of Claims HITT ContractingHead of ClaimsFalls Church, VA$115,000–$165,000 / yearThis role is responsible for enterprise claims strategy, portfolio performance, reserve adequacy, litigation oversight, and total cost of risk while leading the claims organization and partnering with executive leadership on risk financing and insurance program strategy. The Senior Manager, Claims & Risk Management leads HITT's enterprise claims function across all property and casualty lines for HITT Contracting and its affiliated operating companies.
Senior Claims Director, Casualty Claims, Hamilton Select Hamilton Insurance Group LtdSenior Claims Director, Casualty Claims, Hamilton SelectRichmond, VA8+ years of experience in casualty and/or specialty claims handling or related litigation with a career history of increasing responsibility Experience handling claims in the Excess and Surplus market preferred Experience working with complex coverage issues required Multi-jurisdictional claims and litigation experience required Adjuster license and or certifications desired, but not required Bachelor's degree or equivalent experience, JD desirable Highly advanced knowledge of claim processes, policies, procedures, claim systems, regulation, coverage, liability, damage evaluation, and/or settlement with exposures in excess of $1M Strong negotiating, analytical, written, and organizational skills Mediation and arbitration experience preferred Strong computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems) Ability to prioritize and manage deadlines Ability to work both independently and collaboratively as part of a team Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal. Review claims and related systems and processes Understand and analyze policy language and contracts Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments Draft disclaimers and reservation of rights letters Negotiate settlements, mitigate losses, and control expenses Adhere to Claims Best Practices, Key Controls, and file handling requirements Maintain a high level of communication with leadership and underwriting partners Ensure appropriate reports are timely prepared and disseminated Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units Present to management, mentor new staff and identify procedural improvements Support other functional groups within the organization Ensure compliance with internal corporate guidelines, processes and procedures Other duties as required by management Some travel, as required for trials & mediations, etc.
Senior Claims Adjuster, Casualty Claims, Hamilton Select Hamilton Insurance Group LtdSenior Claims Adjuster, Casualty Claims, Hamilton SelectRichmond, VA3+ years of progressive claims handling, litigation management, or related insurance industry experience, with a demonstrated history of increasing responsibility Experience handling claims in the Excess and Surplus market preferred Experience working with complex coverage issues required Experience handling General and Excess Casualty along with Contractors and Products preferred Multi-jurisdictional claims and litigation experience required Adjuster license and or certifications desired but not required Bachelor's degree or equivalent experience, JD desirable Highly advanced knowledge of claim processes, policies, procedures, claim systems, regulation, coverage, liability, damage evaluation, and/or settlement with exposures in excess of $1M Strong negotiating, analytical, written, and organizational skills Mediation and arbitration experience preferred Strong computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems) Ability to prioritize and manage deadlines Ability to work both independently and collaboratively as part of a team Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal. Review claims and related systems and processes Understand and analyze policy language and contracts Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments Draft disclaimers and reservation of rights letters Negotiate settlements, mitigate losses, and control expenses Adhere to Claims Best Practices, Key Controls, and file handling requirements Maintain a high level of communication with leadership and underwriting partners Ensure appropriate reports are timely prepared and disseminated Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units Present to management, mentor new staff, and identify procedural improvements Support other functional groups within the organization Ensure compliance with internal corporate guidelines, processes and procedures Other duties as required by management Some travel, as required for trials & mediations, etc.
Claims Specialist/Senior Claims Specialist-Alternative Markets Great American Insurance CompanyClaims Specialist/Senior Claims Specialist-Alternative MarketsVA$85,000–$106,000 / yearAt Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/alternative-markets .
Senior Claims Adjuster, Casualty Claims, Hamilton Select Hamilton GroupSenior Claims Adjuster, Casualty Claims, Hamilton SelectUSA, Richmond, Virginia, VAWorking remotely or based in Richmond, Virginia or the tri-state area and reporting to a Claims Manager who is based in Richmond, you will be responsible for the direct handling of casualty and/or specialty claims, including both primary and excess placements, along with assisting in the mentoring of future claims adjusters. Hamilton Select is our US excess and surplus lines insurer based in Richmond, Virginia, underwriting hard-to-place accounts in the small and middle-market space through an appointed wholesale broker network.
NewManager, Claims Operations - Property Claims Express USAAManager, Claims Operations - Property Claims ExpressVA$103,450–$186,210 / yearAs a dedicated Manager, Claims Operations for Property Claims Express, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
Claims - Field Claims Representative Cincinnati Financial CorporationClaims - Field Claims RepresentativeRichmond, VA$57,000–$76,000 / yearThis territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.
NewMedical Claim Analyst CVS Health CorpMedical Claim AnalystVA$18.50–$38.82 / hourOrganized and prioritizes work to meet regulatory and claim turn-around times -Promotes communication, both internally and externally to enhance effectiveness of medical management services and health care team. Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members.
Auto PD - Adjuster Service Claims The Hanover Insurance Group IncAuto PD - Adjuster Service ClaimsRichmond, VADigital Fluency: Effectively uses digital tools and technology appropriately to find, evaluate, create, and communicate information understands how to navigate digital platforms, use software applications, and leverage technology for productivity and communication purposes. Customer Centricity: Makes customers/clients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains customer trust and respect; meets or exceeds customer expectations.
Claims Resolution Representative Metasys TechnologiesClaims Resolution RepresentativeMcLean, VARemote$18.62–$23.27 / hourThis position serves as a crucial liaison between members, providers, agencies, and the internal claims department, demonstrating leadership, collaborative skills, and commitment to achieving results. Review paper claims and attachments, scanning them using scanning equipment to attach the documents to corresponding transaction control numbers.
Property Adjuster Insurance Claims Elevate Claims SolutionsProperty Adjuster Insurance ClaimsRichmond, VirginiaElevate Claims Solutions is founded on the belief that human experience and claim quality are the essence of profitable growth and retention for our adjuster partners, our clients, and ourselves. Valuing our partnerships with our carrier clients; recognizing and maximizing the ways in which our Elevated Claims Handling can support them and their policyholders.
Casualty Claims Representative Auto-Owners Insurance GroupCasualty Claims Representativeforest, VAThis job requires mastery of claims-handling skills and requires the person to: Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Principal Data Scientist, Customer Protection Agentic Claims Data Science Capital OnePrincipal Data Scientist, Customer Protection Agentic Claims Data ScienceMcLean, VirginiaCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 5 years of experience performing data analytics. As a Data Scientist at Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Bodily Injury Claims Specialist Auto-Owners Insurance CoBodily Injury Claims SpecialistForest, VAThe position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Claims Major Case Director IAT Insurance GroupClaims Major Case DirectorVirginia Beach, VirginiaRemote$92,800–$130,000 / yearAt least 8 years General Liability claim experience as well as Commercial Auto handling, which focused on claims with an exposure of $250,000 or more including both primary and excess losses. Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
Field Claims Representative Auto-Owners Insurance CoField Claims RepresentativeForest, VA$52,000–$89,500 / yearAdditional benefits include: generous paid time off including holidays, vacation days, personal time, sick leave and parental leave; adoption assistance; discounts on personal insurance; education matching gift program; student loan assistance program, a gym membership and fitness class reimbursement program and a company car. This job requires mastery of claims-handling skills and requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability.