Specialized experience includes applying advanced communication and analytical practices, methods, and techniques to resolve complex public affairs problems; planning, developing, and producing a variety of materials and publications (including print, visual, Web-based, multimedia, and video) to achieve understanding among audiences with varying levels of literacy; advising leadership on the development of communication plans and strategies and delivering clear, persuasive oral presentations on technical, sensitive, or controversial matters, while listening to others and responding appropriately to nonverbal cues and feedback; establishing and maintaining effective working relationships with media representatives, community groups, and other stakeholders, including identifying, engaging, influencing, and monitoring relationships with individuals and groups who are actively involved in, exert influence over, or have a vested interest (positive or negative) in a work effort; coordinating special events, ceremonies, outreach campaigns, and tours to generate public awareness of the organizations mission; preparing, justifying, and administering budgets for a program area, including planning, monitoring, and overseeing expenditures to ensure cost-effective and compliant use of program funds; managing and resolving conflicts, confrontations, and disagreements in a positive and constructive manner to minimize negative personal impact; and applying performance management principles to plan, monitor, rate, and reward employee performance in a supervisory capacity. Open to the Department of VA employees serving on permanent appointments including Title 38, Hybrid T38 & Canteen employees on excepted appointments covered by the interchange agreement; current permanent employees of other Federal Agencies; Former competitive civil service employees eligible for reinstatement; Veterans eligible under VEOA, Non Competitive Appointments (30% Disabled Veterans, People with Disabilities, Military Spouse, etc.); other special authorities; and CTAP/ICTAP/RPL.