Contact Center Advocate I - Neurosurgery - 40 Hours - Days Henry Ford HospitalContact Center Advocate I - Neurosurgery - 40 Hours - DaysWest Bloomfield, MIOur phone room team responds to telephone inquiries from patients and outside physicians regarding referrals, appointments, and other provider messages and services within the department of neurosurgery at Henry Ford Health. The neurosurgery phone room team schedules clinic appointments for our neurosurgeons at Detroit, West Bloomfield, Wyandotte, and Macomb clinics.
Contact Center Advocate II- Radiology- Remote Henry Ford HospitalContact Center Advocate II- Radiology- RemoteDetroit, MIRemoteAct as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting utilizing HFHS applications.