Responsibilities:• Coordinate patient referrals, authorizations, and provider orders• Manage clinician schedules and agency communications• Process patient documentation and insurance verifications• Serve as a liaison between patients, providers, referral sources, and internal teams• Support smooth transitions of patients into home health services• Maintain compliance with state, federal, and accreditation requirements• Provide outstanding customer service and administrative support. Qualifications: 2+ years of experience in a healthcare, medical office, or patient care setting preferred Knowledge of medical terminology preferred Strong communication and customer service skills Experience with Microsoft Office, Google Suite, and healthcare documentation systems Ability to multitask, meet deadlines, and work with a high level of accuracy.