Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of telephone procedures and etiquette; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in managing several projects simultaneously; Ability to handle complaints, emergencies, stressful work environments, and high volumes of people courteously and effectively; Ability to work under stressful conditions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to learn an online registration system; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform manual labor including lifting supplies and materials up to 20 lbs. PREFERRED QUALIFICATIONS: Experience: One year experience in general clerical, cash handling, or customer service; One year clerical experience such as accounting, typing, filing, record keeping, and data entry; One year experience in use of automation equipment or word processing and spreadsheet equipment and software.