San Diego, CA30+ days ago
High School Diploma or GED required • 1-2 years of experience in a medical or dental office preferred • Experience with patient registration, scheduling, and insurance verification preferred • Knowledge of dental terminology and dental scheduling systems preferred • Experience working with multiple insurance plans including Medi-Cal and managed care plans preferred • Bilingual in English and Spanish or Tagalog preferred • Basic computer skills including electronic health records, word processing, and spreadsheets • Strong customer service, communication, and organizational skills • Ability to prioritize tasks and meet deadlines in a fast-paced environment. • Greet and assist patients, visitors, and vendors in a professional and courteous manner • Check patients in and out for dental appointments • Verify patient identification, insurance coverage, and eligibility • Collect copayments and issue receipts according to clinic policy • Schedule and confirm dental appointments • Maintain accurate patient demographic and insurance information in the electronic health record • Scan and upload front office documents into patient charts • Answer incoming phone calls and route them appropriately • Prepare and maintain front office forms and documentation • Assist in managing patient flow to support timely provider schedules.