Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. Location: Remote - This position may be performed remotely in states where the company is authorized to employ individuals. Employee, manager & partner support: Serve as a primary point of contact for injured employees, managers, insurers, and external partners, providing guidance on claim processes, required documentation, and status updates.