Answer phone calls, make tee time reservations, and assign golf carts • Properly charge green fees, cart fees, range fees, and all other golf course related fees (including pro shop merchandise) • Open, close, and balance the cash drawer • Devote time, attention, and energy to the performance of day-to-day operations of the golf shop, including the promotion of activities at the golf course • Receive merchandise and maintain merchandise displays, proper inventory levels, and folding/presentation of merchandise • Record accurate purchase orders and information when processing custom orders for customers • Assist in physical inventory • Understand, comply with, and enforce all City of Edmond and KickingBird Golf policies and procedures • Assist with USGA GHIN Handicap score entry and maintenance • Help keep all areas clean and organized at all times, including vacuuming the Pro Shop, restrooms, hallways, and offices • Attend staff meetings and safety training as assigned • Accomplish unforeseen tasks related to assigned duties, including running errands or assisting others. • Strong communication and customer service skills • Ability to learn or prior knowledge of golf operations • Ability to learn or prior knowledge of point-of-sale software, tournament software, and related equipment • Ability to maintain confidentiality, be safety conscious, and present yourself in a professional manner.