Working knowledge of customer service techniques; office operations, procedures, and equipment; cash handling procedures; business math; English spelling, punctuation, grammar, and composition; Oregon Revised Statutes including the vehicle code and code; Department of Motor Vehicle Rules; Law Enforcement Data System (LEDS) Rules; General Court Orders and court procedures related to traffic and violation matters; office equipment, including computers and software programs, scanners, copiers, telephones, their functions, and capabilities; concepts and techniques of prioritizing and organizing work; strategies for dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds. Maintain workflow of cases using the court case management program; review and compare citations to the court docket verifying all necessary information is accurate and correct; prepare and proofread the arraignment docket and any specialty dockets such as show cause hearings; refer inaccurate information to a supervisor; update and close a traffic or violation case if an individual enters a plea and pays the fine; send conviction abstracts to Department of Motor Vehicles (DMV) as assigned; print and provide motions to the Justice of the Peace filed by the public as well as law enforcement motions to dismiss or amend a citation.