QUALIFICATIONS: Minimum High School Diploma or GED; good knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint) is required; experience in office operations which includes operating office machines, handling incoming and outgoing mail, answering phones, directing calls and taking messages; file maintenance; maintaining and updating supplies; experience in data collection which includes collecting, compiling and maintaining data from multiple sources such as files, records, databases, customers, staff or others; experience in record keeping which includes maintaining records, logs and filing systems; excellent organizational and customer service skills; excellent verbal and written communication skills. EXAMPLES OF WORK: Duties may include preparing, processing, and maintaining files, books, cards, bills, ledgers, notes, bonds, deeds, permits and similar documents; posting records as necessary; typing a variety of material; receiving and recording money, making deposits as required; preparing reports; reconciling statements; updating lists; data entry and running reports from such data; calculating and tabulating as necessary; receiving and referring or answering complaints, requests and other telephone calls, meeting and assisting public with disposition of problems, questions, requests or complaints; opening and processing mail in accordance with established procedures; performs related work as required.