The Client Operations Manager - Warranty Program provides strategic and operational leadership for the OSM warranty and non-warranty program and product support portfolio, with accountability for team performance, program financial results, service delivery, contractual compliance, client satisfaction, vendor performance, operational risk, and continuous improvement. Exercise delegated authority to set priorities, allocate resources, approve routine expenditures, resolve escalations, and implement corrective actions; elevate material financial, contractual, compliance, service, or client risks to Director leadership.