Personal Characteristics: The associate/assistant care manager should be willing to ask for help, be organized, able to manage and follow through with paperwork and maintaining client records, good writing and communication skills, thorough, responsible, efficient, responsive, flexible personality and schedule, enjoys driving and has a good driving record, owns a reliable car, enjoys working with people, enjoys working with families, enjoys working in crisis situations, has a knowledge of medical issues, enjoys seniors, has a sense of humor, is calm, good listening skills, energetic, and enjoys having fun at work. The associate/assistant care manager must be able to maintain effective working relationships, maintain confidentiality, interpret and handle routing matters in accordance with established procedures, and follow oral and written instructions.