Customer Success Manager ECAMCustomer Success ManagerHanover, MDFull timeWith a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. In this role, you will own the day-to-day customer experience for your assigned accounts, strengthen stakeholder relationships, drive retention, support renewals and expansion opportunities, and help customers realize the full value of our products and services.
Sales Representative / Account Manager - Household Goods - GlomoSales Representative / Account Manager - Household Goods -Baltimore, MDThe Sales Representative / Account Manager is responsible for generating new business opportunities and driving revenue growth by identifying, developing, and closing sales opportunities within the office and industrial, national account household goods, and specialty logistics markets. Working closely with operations and customer service teams, the Sales Representative ensures a seamless customer experience from initial contact through project completion while developing long-term client relationships.
NewAllocation & Development Manager (Onsite M-Thurs) Conexess Group, LLCAllocation & Development Manager (Onsite M-Thurs)Washington, DCThe Work Allocation & Development Manager will seek to ensure that the Associates are appropriately staffed and utilized, while balancing the pursuit of a rich and well-rounded associate experience with the immediate needs of the business. Gain exposure to the broader functions of the People Advisory team and work closely with the respective People Advisory Manager to collectively support associates and partners.
Sr. Web Agile Project Manager ITCON ServicesSr. Web Agile Project ManagerWashington, DCwith one-hour lunch Period of Performance Base year: September 15, 2026-September 14, 2027; two 12-month option periods anticipated Security Requirement Must be able to pass required background checks and meet applicable House security requirements Priority Experience Agile Product Ownership / Project Management, web platforms, CMS, Jira or ClickUp, Drupal preferred Key Responsibilities. For proposal submission readiness: candidate resumes should clearly show relevant client/end-user names, dates of work performed, and detailed examples of experience that align to the Product Owner, Project Manager, Agile, web/CMS, dashboard, documentation, and stakeholder communication requirements.
Community Manager Pratum CompaniesCommunity ManagerSilver Spring, MDFull timeThe Community Manager’s primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio. This role is exempt and has an anticipated annualized base salary range of $75,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
Community Manager (HUD-Affordable Housing) Pratum CompaniesCommunity Manager (HUD-Affordable Housing)Baltimore, MD$80,000–$85,000 / yearFull timeThis role is exempt and has an anticipated annualized base salary range of $80,000-$85,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The Community Manager’s primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio.
Guest Services Manager Evolution Parking & Guest ServicesGuest Services ManagerWashington, DC, DCOur Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships. Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.
Business Development Manager Facility Services City Wide Facility SolutionsBusiness Development Manager Facility ServicesAlexandria, VA$70,000–$150,000With locations across the United States, City Wide helps businesses manage and maintain their facilities, allowing them to focus on their core operations. As a Business Development Manager, you will be responsible for developing new business opportunities in the B2B sector including Landscaping and Janitorial services for commercial clients.
Project/Product Manager – AI Support Services Cyber Security InnovationsProject/Product Manager – AI Support ServicesHyattsville, MDPart timeThis role directs and coordinates a technical team of AI Solution Architects, AI Developers/Engineers, and IT Consultants delivering AI solutions across major cloud and SaaS platforms (Azure, AWS, GCP, ServiceNow, Microsoft 365, CRM). Apply a risk-and-oversight management approach across all program phases; identify risks/problems, propose solutions, and ensure timely, accurate deliverables.
Director, Operational Security (Protective Services) Control RisksDirector, Operational Security (Protective Services)Washington, DCOperational Oversight : Direct the delivery of comprehensive security services, including executive protection, event security, workplace violence response, technical surveillance countermeasures (TSCM), travel risk management programs, operational crisis management (including evacuations and natural disaster response/recovery), and security training programs. Program building: Demonstrated ability to design, build, and lead programmatic engagements across operational security including executive protection and protective intelligence ensuring alignment with organizational risk posture and operational objectives.
Service Desk Manager UnissantService Desk ManagerWashington, DCFull timeThe ideal candidate is a customer-focused IT operations leader who combines technical depth, service management expertise, and strong people leadership. This individual is energized by building high-performing teams, improving service desk operations, and delivering an exceptional support experience in a complex enterprise environment.
Customer Engagement - Advocate, Customer Service III Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIIBaltimore, MD$30–$32 / hourThis position is a critical resource for large accounts within the Account Management Team providing day to day expertise on benefit administration and serves as the primary client contact for service issue resolution. 40% Acts as the primary point of contact for client’s HR staff, identifying, assessing, and responding to service questions, while providing personalized, comprehensive, and timely verbal and/or written answers.
Emergency Services Program Manager The Squires GroupEmergency Services Program ManagerWashington, DCThey have a need for an Emergency Service Program Manager , in this role you will provide enterprise-level oversight and strategic leadership for Department of War fire and emergency services, ensuring operational readiness, policy compliance, resource planning, and advocacy for mission-specific firefighting requirements across all installations. Provide enterprise-level oversight and strategic leadership for fire and emergency services programs across all organizational installations.
Automotive Assistant & Service Managers Mavis Tire SupplyAutomotive Assistant & Service ManagersWaverly, MIFull timeTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Technical Service Analyst BAMMTechnical Service AnalystColumbia, MDThe position involves managing support requests across multiple channels, maintaining compliance with security protocols, and contributing to continuous improvement initiatives for service desk operations. The Technical Service Analyst also assists in developing documentation, training materials, and processes that enhance the efficiency and effectiveness of technical support services.
Service Delivery Manager (SDM) PeopleNTech LLCService Delivery Manager (SDM)Alexandria, VA$140,000–$165,000 / yearThe ideal candidate is a seasoned cloud operations leader who has run large-scale production environments and is equally comfortable in communicating with senior leadership as they are diving into an incident post-mortem with an engineering team. Cloud Operations Leadership Own end-to-end production cloud operations at scale, including availability, reliability, performance, and cost optimization across hybrid environments (Private cloud+AWS).
NewImmigration Legal Services Manager, Pro Bono Project & Strategic Partnerships Global RefugeImmigration Legal Services Manager, Pro Bono Project & Strategic PartnershipsBaltimore, MDFull timeQualificationsLaw degree from a U.S. accredited law school, requiredAt least 5 years of experience representing immigrants before DHS, Immigration Courts and BIA strongly preferred Experience managing pro bono attorneys, volunteers, and relationships with law firm pro bono programs Strong substantive understanding of U.S. immigration law and legal practiceExperience working with survivors of trauma and immigrantsExcellent legal analysis, written and oral advocacy and presentation skillsResponsible, self-initiating, and focused, with proven ability to work independently and collaboratively in a team-based decision-making environmentExperience designing trainings and presenting to legal and non-legal audiences Meticulous organizational habits with an ability to manage caseloads, establish priorities, and meet deadlinesStrong interpersonal skills and record of cultural competence and cross-cultural communication skills; experience working with clients, staff and interns of diverse backgroundsDemonstrated fluency in any language of the populations we serve such as, Spanish, Dari/Pashto, Arabic, Haitian Creole, is highly preferred Understanding of the law firm and pro bono culture a plus. Reporting to the Director for Legal Affairs, the Immigration Legal Services Manager, Pro Bono Project & Strategic Partnerships will lead the development and implementation of a sustainable pro bono strategy that expands Global Refuge's capacity to provide high-quality immigration legal services to low-income refugees, immigrants, and individuals seeking protection in the United States.
HIV Services Associate Director (LCSW-C) Park West Health System, IncHIV Services Associate Director (LCSW-C)Baltimore, Maryland$80,000–$95,000Deputy Director of Ryan White Programs: Develop an annual Quality Management Plan and quarterly updates; oversee PDSAs (Plan, Do, Study Act) and semi-annual performance improvement reports. Position Summary The Deputy Director of Ryan White Programs is responsible for developing and utilizing methods, processes, and techniques to achieve clinical quality management outcomes.
Learning & Development Specialist (Claims Trainer / Customer Service Trainer) Lumen Solutions Group, Inc.Learning & Development Specialist (Claims Trainer / Customer Service Trainer)Baltimore, MDThe ideal candidates will have strong Instructor-Led Training (ILT) experience, exceptional presentation and facilitation skills, and the ability to effectively train both virtually and in person. CareFirst BCBS is seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate healthcare environment.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.